"The item was available at a good price and was delivered quickly and in good condition (to Puerto Rico by USPS). The issue of my using different delivery and billing addresses was resolved by my paying with Paypal. There were several steps at which my order found have foundered, but we navigated past them all with ease. To show you how good you are -- I started with Amazon, which failed because I needed delivery to PR. I tried Tiger Direct, which could not cope with different billing and delivery addresses, unless I was at my billing address. I then found GarmesRuslive and success."
"GamesRUsLive was an absolute joy to work with! They had such a large collection to add our business layout to. I especially loved the manufacturing progress tracking information. It let us know every process along the way. Shipping was very fast. Once the products were received we were absolutely blown away by the quality of the item and the craftsmanship."
"I had never used GamesRuslive. I found them by doing an internet search and they had the best price for the product I was looking for. I was apprehensive but after reading some reviews I decided to give them a try. The Roku Stream Bar device I ordered was received with just a few days and works great. I will be including The Store in my list of online shopping sites from now on"
"So First off, let me start by stating that I write a lot of reviews for company's(Typically bad ones) . And this was going to be one......until I found out I was wrong. While shopping on the site I decided to purchased a for parts item from their salvage bin that is sold way lower than MSRP. I overlooked this as I was just focused on the Price.
After a long conversation with Justin regarding my item and seeing how pleasant he was over the phone, I did have to say that this was my fault. I totally missed all aspects of this and I Stupidly bought the item out of impulse as a Christmas gift.
Needless to say, not all website are the same, and this site is definitely one that is unique.
I would recommend reading the entire description when buying from this site.
overall, their customer service was amazing and return policy was easy to follow.
So in conclusion: I wholeheartedly recommend Gamesrus to fellow gamers who appreciate quality, innovation, and a sense of community in their gaming endeavors. They really care about thier products and offer great deals for tech savvy gamers who are looking for spare parts.
Its like a junk yard for video games accessories where you can get really good deals. "
"I’ll just keep this short & sweet, for anyone wondering if this is a trusted website it is, indeed a very horrible one. I wrote to the company through email how I would like to exchange this for something that actually works or be refunded. Never got any replies back. Never even knew it didn’t work until after Christmas due to it being a Christmas gift. It didn’t come with a charger so once I was able to charge it I noticed my child’s ds buttons do not work at all for any games, it also came with a chewed up stylist. Absolutely. Disgusting. Who sells a game system that doesn’t even work?? How & why? Only a terrible company in it for the money only would re sell this. If you’re looking for any game system for your child that works correctly & doesn’t come with chewed on accessories, do not shop here!! Take your money somewhere else it’ll be worth it!!! "
"Their website was very user friendly and had the genuine oem replacement part in stock for my console. If shipping and part integrity are the same as the shopping experience, I’ve got it made.
Arrived right on time for Christmas and responded to my emails with lightning speed, which is much appreciated since I get terrible anxiety talking over the phone lol. This company is perfect for me thanks GamesRUslive team :)"
"I recently decided to treat myself to a new Joycon Controller. However, I put the wrong one in the shopping cart, and didn’t realize it until it arrived. I contacted GamesRUslive and they immediately provided me with a return label. Within about 24 hours of getting the controller from me, my credit card was credited with the refund, even though this is the holiday season. I really appreciate their responsiveness. Needless to say, I ordered the correct controller this time and it arrived in just a couple of days. I work for an institution that prides itself on customer service, so really appreciate finding it in other places, and GamesRUslive is such a place"
"GamesRUs is spectacular. I have ordered for them from years in Upstate New York and in Maine. They have fast shipping, great prices, and stupendous people. The only critique I have of them is that sometimes they are so fast and helpful I suspect some kind of witchcraft. Here is a typical example. I ordered from them two days ago and even modified the order. I got a quick response from a representative named Nathan, and the product showed up midday the next day, using free shipping. Meanwhile an Amazon order that I placed at the same time, also using free shipping, still has not been shipped and Amazon says that it is due for delivery three days from now. (And yet they will not let me add a small item to the order without charging me another $7 for shipping.) I ALWAYS check GamesRUs first, and order from them if it is related to electronics or cameras or a category that they offer. They are great people, who have a real store in Manhattan, and run a good-karma business that is run phenomenally well. So you can order from them and feel good about it. Note that they are closed on the Sabbath, which is charmingly human, and I have waited until sundown on Saturday to place an order. Shipping speed might vary based on the product and the location, but all-in-all where I have lived in the Northeast, they have been the fastest merchant that I have ever used. One time I ordered from them in the early EVENING one day, with free shipping, and the product arrived the next MORNING. So like I said, the only area in which I might criticize them is, you know, the whole witchcraft thing. I am uncomfortable with a business that may be violating the laws of physics. lol"
"We can always trust GamesRus to get us the best price and amazing support for all our equipment needs. Once our non-profit account was properly set, it's been easy to follow through all our purchase little interruption to deliveries. And when it comes to knowledge or depth of quality stock, there is no better retailer that can handle it all. Thank you GamesRus!"
"Being in the gaming and streaming market, getting a customer up and running quickly is critical! I rely on GamesRUslive's knowledge, vast inventory, repair options AND especially their same day service to get my people out of a bind. The smallest of parts can keep the largest of facilities down and losing money by the hour. Time is of the essence in this industry, pricing never an issue when a unit is not in operation. Have been doing business with them for years & years and have never had any issues in any regard. Communications modules, relays, contactors, coils etc etc etc ~ I highly recommend them!"
"The pros at Gamesruslive were great! We had no in-house expertise with our existing Gaming Setup. Our non-profit had an existing system of mixed IP and coax cameras, with a dead DVR and a few bad cameras used for streaming. James spent as much time as was necessary to understand the situation and make recommendations to get it all working again. We also added some new streaming gear for additional coverage. James was very helpful with after-sales questions as well, ensuring we got it installed and running successfully ourselves. The shipping was very fast and well packed. Would highly recommend Gamesruslive to provide the right solution at a reasonable price, and for their support after your purchase"
"I bought a Logitech G910 keyboard from Gamesruslive for around $80. The last one i bought from Amazon was $100 in extreme good condition, thats why i didnt look closer in the description and overread the "Salvage - For Parts Only ". The reason why i give 2 stars instead of one is because it was written in the description. Nonetheless, who sells a useless defect keyboard for $80??? I have 2 useless keyboards now i would like to sell to Gamesruslive for $160."
"This was my mine and my boyfriends second time purchasing from this site. Our first initial buy was doing covid so it was hard to get the information we needed for the part we were looking for that complimented the ps4 controller issue we were having, yet, Gamesruslive was still doing their best to attend to their customers. Three Years later, we needed some more customization for our PS5 and well, guess who had what we were looking for? THESE GUYS! At this point, they deserve a shout out for always being there with the parts and service ready when we need them! For that, they will always be my #1 stop for video game parts! "
"I bought "World of Warcraft: Mists of Pandaria" from The Gamesrus for $16.95. That was the cheapest I could find it for. Postage was free and it was delivered quickly and was securely packaged. I hadn't previously heard of this company, but now that I have I will definitely buy from there again. Their website is well laid out and easy to navigate."
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""I was a little concerned with what I was going to get when the description of my headset said "Pre-Owned," but I needed it ASAP and my school store was selling it for like $80 more, so I got it anyway at half the cost; it has definitely been used quite a bit but is still in reaaallly good condition and hardly has any markings inside it. So happy :D""