"I ordered my cabinets on June 15, 2024, took almost 2 month to have them delivered, and I still haven’t received them. I contacted Garage Cabinets Online for an update, but they told me they couldn't assist and that I’d need to reach out to the shipping company directly. I bought the cabinets from GCO and they blew me off - didn't even bother wanting to assist me in having the cabinets delivered to me. "Alex" if that's his real name literally offered ZERO assistance - sent me on a month-long wild goose chase. Just horrible customer service!"

"Lost $100. Although we received an Order Confirmation via email, when I read many online reviews, my gut feeling was verified. Many people ordered but never got their product to date up to 4 months out. Requested a refund. "Alex" (is that a real person, a Bot, a cat??) emailed to say it was a Pre-order so they are keeping 5% of my prepaid order. Nowhere on the order did it say preorder (whatever that means). In tiny, tiny, tiny, tiny blue print it says Preorder online. I repeatedly told "Alex" that I did not even see that tiny print. He referred me to their rules page (which when I clicked there on their policies, it was from another website & not theirs & another company)? Lots of questions. Few answers. In these hard times, losing $100 here means losing grocery money, gas money etc. We still have to purchase the fencing we ordered from them somewhere else. We will walk into a brick & mortar store. No more online sales for me. Buyer Beware of this company. This is only the 2nd time I've felt ripped off while shopping online. But I usually always stick with verified companies with a good reputation. Hope someone makes this company stop ripping off people. It seems the are "preselling" items that they don't even have in stock. I contacted the fence manufacturer and they stated (in an email) that this company is not one of their licensed distributors of their fencing. So sad they ripped us off by keep $100 of our money. I am still hoping American Express takes care of this for us. "

"Got my items on time and everything was in great condition."

"This company is extremely dishonest and will straight up lie to you. They never delivered my order and then when they had to cancel it the keep a hold of my funds for over 2 weeks. I ended up having to put in a dispute charge with my credit card company just to get the charge taken off. I will be reporting them to the BBB institute. There are so many other cabinet company's out there. Trust me do not use these people. "

"We ordered nine items from Garage Cabinets Online, weighing over 1400 lbs. Shipping was free. We ordered on Monday and the cabinets were delivered on Friday. There were a few problems with a couple of the cabinets. Customer service was contacted and replacements were sent out immediately. Extremely happy with product, price and service."

"We were looking for cabinets online and found GarageCabinetsOnline.com. They had the best selection and prices. We placed a big order and were pleased with the way we could track our order and knew exactly when it was to arrive. However, several items arrived damaged. We call customer service immediately and Marty was very apologetic and told us replacements would be sent to us. They arrived in a very timely manner without any inconvenience to us!!! We are so very impressed with the products and customer service of Garage Cabinets Online and are placing another order this week. It's so nice to deal with honest, caring employees. We will recommend (and have already) this A+ company. "

"Product came in perfect conditions."

"The product what is what we looking for, sturdy, functional and reasonably easy to assemble. One of the shelves came damaged, possibly during transportation due to the not good enough packaging. They really need to improve their packaging of the product."

""Freaking awesome". Marty and the rest of these guys are fast, responsive and offer a great experience. Couldn't ask for anything more from an online retailer. I'd give them more than 5 stars if they had any. "

"PLEASE NOTE: This is a new, updated post and is replacing my previous post:

While I had previously posted a less-than-completely enthusiastic review, I realize now that I was way, WAY too quick on the trigger! Marty, at GarageCabinetsOnline.com, simply refused to leave us as less-than-fully-satisfied customers, and via his exceptional efforts, New Age (the manufacturer) and their rep, Karl, stepped up, expedited shipping on the replacement parts for the damaged ones we had initially received and went to "the ends of the Earth" to ensure our satisfaction!

In point of fact, they shipped not only the replacement parts, but also an ENTIRE new unit! We, thus, have what we need to replace damaged sections AND to finish our "trio" of large, upright cabinets! Thank you, Marty, for everything you did to "get it done!"

I am rarely inclined to "eat my words", but in this instance, I MUST do so. When "customer satisfaction" proves to be far more than mere lip service, is "put to the test" and comes through in spectacular fashion, I'll not only eat those words, but I'll also "trumpet from the rooftops" the merits of this company and this gentleman, Marty, with whom I am so, so impressed!"

"The NewAge Cabinets we received are extremely well built and sturdy. We hope to add more cabinets to this collection in the future."

"This was a perfect order. Cabinets shipped and arrived quickly. Delivery service was superb. Cabinet assembly and installation was straightforward and relatively simple. Very satisfied with the assembled product."

"These cabinets are very well made and easy to assemble.The wall units are easy to hang with the cleats that come with them.I put them in my woodworking shop and believe they will withstand my abuse for years to come as these are heavy duty.Mine were delivered in less than a week. Can't beat fast free delivery and a very well made cabinet.well worth the price !! Also they were very well packed so no worries of damage in shipping!!"

"I thought the lower cabinets were not as easy to assemble as the upper. The upper cabinets just fit together more easily and snuggly. Disappointed that you do not have an 8" workbench top for the 4 lower cabinets."

"I placed this order on 11/21 and didn't get the items until after a month with no notification of the order, update, or estimated shipping. The items I ordered are great and this isn't about their products as it is about their customer service and business platform. In addition, I was immediately charged for items instead of charging at the time of shipment. I will now seek other online sites for similar products even if they cost a little more."