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Product & services pricing
3.72/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.50/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-06-25

very fast

"Our order was picked out and shipped the very same day.in order to do this they must be organized and have a large stock. I live in Canada and the shipping was quick. a good web site that is easy to operate.Would recommend to other people.
thanks Don Peters
"


Verified
5/5

2017-06-25

Very valuable

"The price of two and the second one was half price was a great deal."

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Product Returns/Refunds/Exchanges

Verified
2/5

2017-06-25

Puzzled

"Ordered...but nothing has arrived. I know the canopy is back ordered but nothing said the cushion would be late. Still waiting..think I will call and check it out."

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Overall product shipping and delivery process

Verified
5/5

2017-06-25

Great!

"Perfect fit & very fast service. "


Verified
5/5

2017-06-24

Swing parts replacements

"We have had the swing we bought from Lowes for many years and have spent a lot of time swinging on it but the canopy and arms were looking really bad. I found this website while looking on Amazon for replacements and found everything I wanted. The service was really fast and the dimensions were very descriptive and helpful. I will probably order a new cushion for this swing pretty soon."


Verified
5/5

2017-06-24

Went great

"This was my first experience with Garden Winds and it went great. Merchandise as advertised and shipped promptly. "


Verified
3/5

2017-06-24

No clips for side curtains

"The screen have no hooks to hang."


Verified
5/5

2017-06-24

Excellent

"Items arrived several days sooner than expected.
Good quality and true to item description! We love our patio swing cushions and canopy!
"


Verified
1/5

2017-06-24

Not so great

"Did not get the correct color there was in the picture "


Verified
5/5

2017-06-24

On line. In time!

"I quickly found what I needed and a few entries later it was on its way. Easy website; great results"


Verified
5/5

2017-06-24

Excellent Service

"Arrived in a few days. Easy to setup
"


Verified
5/5

2017-06-24

Excellent customer service and shipping

"I had been looking for a replacement canopy for our Harbour Gazebo when i came across Garden Winds. From the first time I spoke with them to when I actually received the canopy (which was Extremely fast considering we live in Canada and we were dealing with someone in California, 2 days to get it WOW) I have had nothing but the most friendly and understanding customer service reps I have ever dealt with.
The only problem I had was with the canopy itself. It was extremely tight, and I mean tight. So again I called Garden Winds and they explained why and how to resolve it. So again more great service. I do think that the tip she (Jocelyn) gave me should be included with instructions when you get the replacement, that's my ONLY beef.

Keep it up Gardens Winds and Thank You ........... Reg
"


Verified
4/5

2017-06-24

How do I get new hardware for the center?? Need input!!

"Need center hardware. Please! Please! "


Verified
2/5

2017-06-24

product to tight

"this is the 2nd buy from garden winds, the first time we ordered the garden oasis cover it was tight to get on . it was so tight that the wind tore it apart where all the pockets just came apart. i figured that maybe the dimensions were off just a tic and ordered another one this past spring hoping it would be better no is was worse then the first one. i had to use vise grips to install the canopy.. I WILL NOT ORDER ANOTHER FROM THIS COMPANY!!!!!!!! "


Verified
4/5

2017-06-24

Good service but a little disappointed in the product

"Delivered as promised. Bought my 3rd canopy cover. Seems a little lesser quality than previous covers. Needs a few more straps, especially in the corners. Overall satisfied but does seem to lift in wind more than previous covers. "

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