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Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
3/5

2017-06-16

10X10 Universal Canopy

"This is my 3rd replacement canopy . My dissatisfaction with LCM416TN-RS is where they
placed the grommets there should be one in the center of each side to let the water through .
Vary heavy when it rains.

"


Verified
5/5

2017-06-16

10'x10' awning/tent

"Shipping was quick. The new awning fits great on the old frame and the material looks far more durable"


Verified
5/5

2017-06-16

Excellent Product

"Was leery to purchase at first, contacted customer service with questions prior and they were extremely helpful. Would definitely recommend."


Verified
2/5

2017-06-16

Make sure you read the Return Policy

"All returns or exchanges are at YOUR expense for Shipping! That can be a pretty penny if you don't live in California. "


Verified
5/5

2017-06-16

Garden Winds

"Gazebo cover was everything they advertise."


Verified
5/5

2017-06-16

Fast and right

"The canopy cover is still n the box, but it will be replacing one I bought from you 2 or 3 years ago. Our intense sun eats canvas. Though I would like a sun proof fabric, the cost would be prohibitive for as complicated a cover as this. The last one was damaged by falling tree limbs, no fabric is immune from that."


Verified
5/5

2017-06-16

Fast service!!

"I received my order within 3 business days!! Unbelievable!!"

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Verified
5/5

2017-06-16

"Fits perfectly, arrived quickly, & is very comfortable. "


Verified
5/5

2017-06-15

"Quick,easy , great product!"


Verified
5/5

2017-06-15

Canopy replacement

"I ordered a 10x12 canopy replacement & it didn't fit. I was confused as to why, so I called the company. They had me text a picture of my patio frame & they quickly determined which replacement canopy I needed. They sent it right out & it was easy to send back the other one. I would recommend consulting them before ordering to ensure that you order the right one. "


Verified
5/5

2017-06-15

Gazebo replacement screen

"Have used company in the past. Very pleased. "


Verified
5/5

2017-06-15

Quality product, fast service

"Absolutely no issues. Product was a perfect fit."


Verified
5/5

2017-06-15

Ok

"Order n delivery fine. Too early to rate the product. "


Verified
1/5

2017-06-15

TOTAL GARBAGE PRODUCT AND INCORRECT OR IGNORANT ONLINE DESCRIPTIONS

"UNFORTUNATELY, I ORDERED A GAZEBO REPLACEMENT CANOPY (8' x 8") FROM GARDEN WINDS. IN DUE TIME, IT DID ARRIVE. I HAD TRIED TO CANCEL THE ORDER (WITHIN 8 HOURS) BECAUSE I WAS UNABLE TO OBTAIN THE SAME SIZE REPLACEMENT NETTING - IT HAD ALREADY SHIPPED - TOOK A WEEK TO RECEIVE. WHEN WE RECEIVED THE TWO-TIERED CANOPY - THE BLOODY THING WAS IN 2 PIECES - THE APEX OF THE CANOPY IS ABOUT 3 FEET TOO BIG - WE HAD A BIT OF RAIN TODAY, THERE IS NO WATER PROOFING. THE WEIGHT OF THE WATER ON TOP OF THE MUCH TOO LARGE TOP (APEX) OPENING AND SAGGING SIDES FROM THE TOP TO THE 4 LOWER CORNERS - IT IS A BLOODY MESS. THE ONLY REASON I DID NOT RETURN IT WAS BECAUSE GARDEN WINDS WERE GOING TO CHARGE SO MUCH FOR THE RETURN SHIPPING. BUT I AM SO SORRY I EVEN TRIED TO KEEP THIS MONSTROSITY OF A CANOPY. WHY DO THEIR EMPLOYEES NOT KNOW WHAT THEY ARE SELLING - WHY DO THE ON LINE DESCRIPTIONS NOT MATCH WHAT THE BUYER READS. APPARENTLY, THE 8 x 8'S ARE NOW RARE - IF YOU CAN'T PROVIDE AN ACCURATE DESCRIPTION FOR YOU PRODUCTS - PERHAPS THE EMPLOYEES SHOULD HAVE TO UTILIZE ONE AT THEIR HOME - THEN THEY TOO WOULD BE RIPPED! WHERE IS AMERICA'S QUALITY ASSURANCE? I AM PROUD TO BE A SENIOR CITIZEN (LIVING ON A FIXED INCOME); PERHAPS WE ARE TO NO LONGER EXPECT QUALITY FOR OUT HARD EARNED DOLLARS. THE CANOPY WAS NOT EXPENSIVE - THE GARDEN WINDS FIXED THE PRICE, AS THEY DID THE DESCRIPTION ONLINE - APPARENTLY, I WAS NOT SMART ENOUGH TO KNOW THEY-ARE NOT A REPUTABLE COMPANY."


Verified
2/5

2017-06-15

Gazebo top replacement

"ordering was easy shipping was good but the replacement for our gazebo top was bad it did not fit to small over all, witch made all the hooks and fittings in the wrong place/ had to use zip ties to install. this was the second time we have ordered, had problems with the first one also. "

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