"The product was easy to order, easy to pay, delivered on time and was exactly what I wanted. The price was reasonable."

"Got my package ..everything is as ordered..please keep this in stock..i will need it again in the future."

"We needed to make a decision about what to do with our 8' x 8' Canopy Gazebo. The fabric parts of the gazebo (the two-tiered canopy & net curtain) were deteriorating and dirty; the corner valances were still in good shape in spite of us deciding to leave them after putting them up-and-down a couple of times- too hard! We estimate we have had the set for about 6 years and put up/used the gazebo about 4-5 months of the year (New York state). It is very difficult to find that size gazebo- we have the framework bolted down in a corner of our deck and is just right in size. I was delighted when I found replacements for just what we needed (canopy & net curtain); the ordered arrived right on time (as estimated). We are very pleased with the set and are glad we can continue to get use out of the original framework and didn't need to start over- seems like it is all brand new again!"

"Product was as described and easy to install"

"This was our second replacement.. Well worth it."

"This makes the 3rd or 4rth top for this gazebo and there is quite an improvement in fit and quality."

"Great product and shipped quick"

"Great service, great product"

"I purchased a replacement canopy in 2011 and used it for 5 years. Fit perfectly and was of better quality than the original. I ordered a replacement last fall, for the new riplock fabric. It was on sale in the fall, and I had a good experience before, so I didn't worry that I wouldn't be able to install it until the next spring, after the 30 day return period was over. When trying to install it this spring, it was too small in all dimensions by an inch or so. Could not install it. While trying (maybe I could force it?), it started to rip a bit. I don't recommend that new riplock fabric! Called Garden Winds - they could see my past orders and since the purchase was within a year, (and maybe because I was a repeat customer?), they offered to send me an 'open box' canopy of the fabric I used previously and was satisfied with, for $10. I expected a fight, but they were pleasant and helpful. Said they had no other sizing complaints like mine (surprising, or I just was the 'lucky' one who got a defective item). In any event, I'm pleased with the resolution and expect the canopy they send me will fit properly like the last one did."

"The order was shipped and received very quickly after our order was placed, considering we live in Canada and it shipped from California. We ordered the wrong size, unfortunately but the quality of the product convinced us to return for larger size from same company. Customer service response was prompt, friendly and informative."

"Very fast delivery. Just the awning we required with great choice of colours. Good price."

"Quick and easy...thank you"

"Customer service reps (via email and on the phone ) are very responsive, helpful and in all ways customer service oriented. BUT
1. I don't think shipping should be charged to the customer on a return/replacement and
2. The canopy, even when correct model is extremely difficult to install. This ought to be re-engineered OR include information to that effect and tips for the most successful strategies to install the canopy. "

"I purchased the replacement canopy for Arrow gazebo from home depot and it fit perfectly. Shipping was very quick!!!! "

"I was very pleased with the services and the customer service representative she was knowledgeable respectful and courteous. Whenever I need the services again I will not hesitate or recommend your company"