ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-06-14

Need shade in Texas

"The shipment of my order was prompt. I received the items in good shape within a few days. I am looking forward to getting these heavy duty covers for my gazebos installed and enjoy some protection from the sun."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-14

Love the Green

"Got it in just a few days"


Verified
3/5

2017-06-14

Canopy top

"Service help was very good. Delivery was as promised. Service people could not identify my gazebo by sent pictrues. Bought universal but top 2nd tier is not correct and is too big. so opening at top does not let air through. But what can I do as I need a canopy for party this Saturday."


Verified
1/5

2017-06-14

ordered twice both times had to return

"Hi
I've bought replacement canopy's several times through Garden winds - I've NEVER had a problem, however this time I have ordered twice and had to return the canopy's both times. I will not order again , have chosen to just replace entire gazebo. I called and the customer service rep I spoke to was not helpful at all.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-14

Excellent product

"Made our Gazebo look like new again thank you"


Verified
3/5

2017-06-14

wrong item sent

"I'm not fully satisfied because the first canopy was completely wrong and I had to pay to ship it back. I didn't order the incorrect one and shouldn't have to pay to send it back. "

Detailed Review Benchmark + -
Pricing of products and services
Product Returns/Refunds/Exchanges

Verified
4/5

2017-06-14

Sue

"Yea, new canopy for our swing. Correspondence was through emails but was very helpful. Only concern is where Velcro is stitched to fabric there are a couple of stitch holes, hope they hold up. No matter it's better than what we had, will just replace again...
Very Happy and do glad we found Garden Winds.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-06-14

Very happy!

"Received my replacement canopy very quickly and it fit perfectly! Only additional want is that they sell the corresponding cushions to all available swings listed on the site."


Verified
5/5

2017-06-14

Excellent service

"I purchased the swing with the attached tables for camp and I loved it. When several years later the seat that holds the cushions tore. I was really upset so I searched the internet for a replacement and was very happy that you sold a replacement. It came really quick thru the mail. It was a pleasure doing business with this company."


Verified
5/5

2017-06-14

Greatly Satisfied

"Ordering was a cinch, delivery was quick, the item received was exactly the right item."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2017-06-14

Swing cover

"Gave you swing number. You said we have the one you want. Guess what? Wrong now what?"


Verified
3/5

2017-06-14

new gazebo cover

"This is the second gazebo cover we have purchased from you. The first one for our 10x10foot gazebo fit perfect. It finally wore out in all the sunshine we have at 5300 feet in the mountains of Colorado. Gave us great service tho. This new one does not have any gromets on the corners or in the top to attach the finials and help keep the cover on, plus it does not fit well at all. We are disappointed."


Verified
5/5

2017-06-14

Excellent service and no charge shipping!

"Received exactly as ordered and delivered promptly! Saved me from buying a whole new frame when I just needed the top!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-06-14

Very good experance

"Easy to order. Good product and it arrived fast."


Verified
5/5

2017-06-13

Gazebo and More

"Great Site! Will use again."