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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
3/5

2017-06-14

new gazebo cover

"This is the second gazebo cover we have purchased from you. The first one for our 10x10foot gazebo fit perfect. It finally wore out in all the sunshine we have at 5300 feet in the mountains of Colorado. Gave us great service tho. This new one does not have any gromets on the corners or in the top to attach the finials and help keep the cover on, plus it does not fit well at all. We are disappointed."


Verified
5/5

2017-06-14

Excellent service and no charge shipping!

"Received exactly as ordered and delivered promptly! Saved me from buying a whole new frame when I just needed the top!"

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Verified
5/5

2017-06-14

Very good experance

"Easy to order. Good product and it arrived fast."


Verified
5/5

2017-06-13

Gazebo and More

"Great Site! Will use again."


Verified
1/5

2017-06-13

Disappointing

"Product did not fit. Telephone inquiry not answered. Email inquiry not answered"

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Verified
5/5

2017-06-13

Great Fit,

"The 10x10 replacement canopy fit exactly over the 4 corners( better than previous orders), is light weight easy to install and well reinforced"


Verified
1/5

2017-06-13

Misleading advertising

"Garden Winds is advertising an item they don't have, and they wanted to send the item one year later."


Verified
5/5

2017-06-13

Amazing

"We received our replacement gazebo roof luckety split and it's better quality than the original! Thank-you Garden Winds!"


Verified
5/5

2017-06-13

wonderful service and product

"third time using Garden Winds. Always great service and products."

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Verified
5/5

2017-06-13

Great product

"They offer an excellent service and have a great product "


Verified
5/5

2017-06-13

Gazebo top replacement

"The top fit perfectly. Easy to order and shipping was quick
"


Verified
3/5

2017-05-10

A lot of hassle

"I used the Garden Winds chart to make an order for a gazebo top. When the top arrived it was indeed the wrong top. I called to make a return and spoke with the most unfriendly customer service person. I am out $20.00 to ship the wrong top back after using the chart provided for me. Just a lot of hassle to go through and the rudeness was so unnecessary!!! "


Verified
3/5

2017-06-13

Although I was happy in the past

"Although I was happy with previous purchases, this last one not so much. Using their web site guides and measurements, I placed an order for a grill canopy. It arrived as expected, but the actual measurements weren't was is posted on their site. It was 1 1/2" short on one side and an inch short on the other. Needless to say it doesn't fit."


Verified
5/5

2017-06-13

Shipping was fast.

"I mean real fast, at my door next day. I have not installed the cover yet but this is my second order and I suspect it will fit fine."

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Verified
5/5

2017-06-13

SWING CANAOPY

"I was very pleased with the canopy"