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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
1/5

2017-06-13

Disappointing

"Product did not fit. Telephone inquiry not answered. Email inquiry not answered"

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Verified
5/5

2017-06-13

Great Fit,

"The 10x10 replacement canopy fit exactly over the 4 corners( better than previous orders), is light weight easy to install and well reinforced"


Verified
1/5

2017-06-13

Misleading advertising

"Garden Winds is advertising an item they don't have, and they wanted to send the item one year later."


Verified
5/5

2017-06-13

Amazing

"We received our replacement gazebo roof luckety split and it's better quality than the original! Thank-you Garden Winds!"


Verified
5/5

2017-06-13

wonderful service and product

"third time using Garden Winds. Always great service and products."

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Verified
5/5

2017-06-13

Great product

"They offer an excellent service and have a great product "


Verified
5/5

2017-06-13

Gazebo top replacement

"The top fit perfectly. Easy to order and shipping was quick
"


Verified
3/5

2017-05-10

A lot of hassle

"I used the Garden Winds chart to make an order for a gazebo top. When the top arrived it was indeed the wrong top. I called to make a return and spoke with the most unfriendly customer service person. I am out $20.00 to ship the wrong top back after using the chart provided for me. Just a lot of hassle to go through and the rudeness was so unnecessary!!! "


Verified
3/5

2017-06-13

Although I was happy in the past

"Although I was happy with previous purchases, this last one not so much. Using their web site guides and measurements, I placed an order for a grill canopy. It arrived as expected, but the actual measurements weren't was is posted on their site. It was 1 1/2" short on one side and an inch short on the other. Needless to say it doesn't fit."


Verified
5/5

2017-06-13

Shipping was fast.

"I mean real fast, at my door next day. I have not installed the cover yet but this is my second order and I suspect it will fit fine."

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Verified
5/5

2017-06-13

SWING CANAOPY

"I was very pleased with the canopy"


Verified
5/5

2017-06-13

Canopy replacement

"Great seller, super fast shipping... great product.. perfect fit..."


Verified
4/5

2017-06-13

Replacement canopy

"The replacement canopy is very good, but it took awhile to find the right one. The number on the original canopy is different than the original one."


Verified
1/5

2017-06-13

No to uplifting

"awing measurments met the requirements as written in the website, but it did not when it got here., called and got a young lady who was less than professional saying take a pic and email it to us. asked if i send pic repeated only take a pic and email it to us. bought complete item from another dealer...."


Verified
5/5

2017-06-13

Perfect Fit

"Nervous about ordering sight unseen, but pictures helped and the fit was perfect! Seems to have improved and made of better material."