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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-06-08

excellent and timely service.

"we ordered a canopy for our gazebo o tuesday and it arrived on friday morning."


Verified
4/5

2017-06-08

Fits good. We have to replace them about every 3 years. Ours gets the direct sun most of the day, do guess that isn't too bad!

"Ordered and was delivered in about a week!"

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Overall product shipping and delivery process

Verified
5/5

2017-06-08

Canopy

"The canopy fit our gazebo perfectly - Garden Winds staff was very helpful and courteous. We have been ordering our canopy's from Garden Winds for the past 4 or 5 years. "


Verified
5/5

2017-06-08

Speedy and excellent telephone service

"We ordered a patio swing cover. A very pleasant and helpful young lady, assisted me in ordering the correct size cover and promptly had it on its' way to me. We received the cover in a very short 5 days, which happens very rarely in our small town."

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Verified
5/5

2017-06-08

Swing Cushions

"I have been shopping with Garden Winds for several years now, as we have to change our cushions every couple of years due to the extreme heat/sun in the Southwest Desert. I am always pleased with the quality, price & quick service & shipping that I receive."

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Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-08

Great Product - Wish It Had Fit

"Overall, the ordering and return process is excellent and I was excited about the quality and durability of the gazebo replacement covering that arrived. However, the item did not fit the frame of the gazebo, even after I had confirmed the model ID with Garden Winds before ordering. "


Verified
4/5

2017-06-08

Have been looking for a replacement for years. Thanks Garden Winds.

"Shipped with two days. Excellent service"


Verified
5/5

2017-06-08

Gazebo canvas replacement .

"Your people where very helpful and took care of our problem "


Verified
2/5

2017-06-08

Poor customer service.

"I sent an email regarding a problem with one of the panels on my gazebo netting missing a hole to insert a plastic ring into which leaves a large gap at the top of the panel. They requested that I send pictures which I did and I am still yet to receive an answer to get this resolved. I would appreciate it if someone can get back to me so we can get this resolved. Thank you.
"


Verified
5/5

2017-06-08

quick and friendly

"Very nice . order came quick.
"


Verified
5/5

2017-06-08

Love it

"Just what I wanted an got here fast"


Verified
5/5

2017-06-08

Excellent

"I was given your name by a girl in a store after I purchased a canopy that didn't fit. I filled out the order form on line, and the canopy was here I believe in around 3 days, and it fits. Very happy with the service and the product. "

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Verified
5/5

2017-06-08

Great product , great customer service

"The customer service team was great, they responded to all my questions very quickly, so that I got the right model. It looks great."


Verified
5/5

2017-06-08

Awesome

"This was the perfect replacement for my grill gazebo."


Verified
5/5

2017-06-08

replacement cover for our hot tub gazibo

"perfect fit and I love the color "