ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5

Verified
2/5

2017-03-01

Dissappointed

"Was excited to get a better version of our canopy, unfortunately, they didn't mention that the netting I bought with the canopy does not match. I asked if I could just return the netting and get refunded the difference and was told no - it all had to be returned and re-ordered. Not very logical. "


Verified
5/5

2017-03-01

Universal Canopy

"Easy to do business with with fast shipping. Canopy will last and hold up against the weather."


Verified
5/5

2017-03-01

So happy!

"I was so happy I found a replacement for the original one. This one seems much more durable and tear resistant."


Verified
5/5

2017-03-01

These Blinds are AWESOME

"I love my new blinds ! They add comfort and a warm feeling to home, including room darkening and keeping heat in when cold, and room cool in warm weather. Not to mention ....SECURITY. !!
LOVE THEM. !! VERY EASY TO INSTALL AND LOOK GREAT !!!
"


Verified
5/5

2017-03-01

Glad I could get a replacement

"Very easy to order, arriving in 2 to 3 days. It was a little challenging to put in place as it was very tight. Perhaps it needs to be 1/2 inch larger around all 4 sides. Otherwise looks very good and tight fitting. I had my original assembly instructions and style # so it was very easy to research and order."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-03-01

Perfect fit...... aweso e quality... better than original

"Make sure you match proper swing ..... they are the best quality replacements you could ever ask for!!!"


Verified
4/5

2017-03-01

Good, But Could Be Better

"The order process was quick and easy. The customer service rep was very helpful in correctly identifying the model of our canopy. Delivery was one day early than originally scheduled.

My first reaction when the package arrived was it felt extremely light & thin. Time will tell on how long it will last. Installation took less than 1 hour, but two people were required.

The one con I have (it's a big one) is the cloth material used for connecting the canopy to the frame. When I moved into the house, I noticed the canopy was loose at several of cloth connectors. Upon further inspection I found the cloth had dry rotted. I then read some reviews on Amazon and found others that had the same issue. They need to use some sort of pliable rubber that will withstand sun and weather....or maybe this is just planned obsolescence???
"


Verified
5/5

2017-02-28

Great Service, excellent packing of item which arrived very fast!

"This was my second order for a swing canopy within two years. Well made canopy but I wish it would last longer. The material is not able to withstand frequent strong windy weather and will begin to tear within a year and a half of use. I am sure that using a sunbrella fabric would definitely be a better choice. "


Verified
1/5

2017-02-28

The replacement curved roof canopy from HELL

"The replacement curved roof canopy for my swing was about two inches too small , I worked with it for three hours . never did get it to fit , i had to trash it after the sides were damage from stretching . "


Verified
5/5

2017-02-28

As advertised

"Came when it was supposed to. Fit like it was supposed to. Up and working."


Verified
5/5

2017-02-28

better secured against wind gusts!

"This is our second replacement canaopy for the very same frame you advertised the canopy on. We had been pleased with the canopy until we took down the tree that shaded it. A terrible wind came and that was the end it. The new canaopy is tacked along the bind breaker piece which is so much better than our last one. Great improvement. the last would droop , allowing the rain to come in. "


Verified
5/5

2017-02-27

canopy looks great

"Easy ordering, quick shipping, great quality. "


Verified
4/5

2017-02-27

First experience was very good

"Only issue that I had was that an email with my tracking information did not arrive which caused me some worry as I was not aware of the status. This was rapidly resolved by Chantel and Jocelyn in their Customer Service department as they gave me up-to-date info and even resent the emails. Everything arrived in great condition and on-time (the next day). Without that minor hiccup this would have been a 5 star review."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-27

Money talks

"Nicer guility like the color the stitching pattern looks great looking foreword to many seasons of sitting under our new canopy"


Verified
5/5

2017-02-27

Exactly what I ordered

"Received the replacement cover, it fit perfectly and arrived within a couple of days (and I live Hawaii)."