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Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
1/5

2016-12-12

Web site sucks

"I thought I was getting swing side arm cushion set with the swing set cushion because the Web site never said they were a separate item and the photo seem to include them.
I did buy the swing side arm set and asked for the discount that was in place when I bought the cushion. Sorry pal no go.
I will never buy from them again.
"


Verified
5/5

2016-12-11

"Great seller quick shipping ."


Verified
5/5

2016-12-11

Great Product, Great Price

"This is the second top of the line RipLock canopy replacement I have purchased. Here in the south our gazebo canopy is usually on about 6 months out of the year. The RipLock will usually last last for about 2 seasons versus the one season usage with the original canopy. I ordered this canopy online and received it in about 4-5 days. Excellent service. This was the right time to buy although this season was recently over but a large discount was being offered at this time making it more attractive timing."

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Verified
5/5

2016-12-11

"Smooth from start to finish"


Verified
5/5

2016-12-11

Doggie Relief

"The Gatden winds replacment canopy is easy to put up and its sturdy material helps it to last a long time. The canopy itself makes it comfortable for the dog to be outside when the sun is shining hot and when it is raining. "


Verified
2/5

2016-12-11

Poor Communication

"I have never heard back and it has been 4 weeks If the item is on backlog I should have at least received an update on my order. I have heard nothing!"


Verified
1/5

2016-12-11

Not what I expected

"I ASK FOR A GRAY CANOPY AND RECEIVE A TAN ONE."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
4/5

2016-12-11

Great cushion

"Appreciate the replacement cushions for these well built Costco swing chairs. On our 3rd replacement over many years. Last package, the box was beat up pretty bad. Hope the cushion is in good shape!"


Verified
5/5

2016-12-11

"I've always been pleased with the products and service from Garden Winds."


Verified
2/5

2016-12-11

felt put off

"I called on saturday I had received my umbrella replacement cover it dident fit
the girl wasn't rude but was unhelpfull I later texted the sizes and what the problem was as well as pic they got back to me fast but seemed to just dismiss me as they dont have the one I have but they clearly show the one I have on there Web site it almost seems like they gave me the wrong one and the bill don't have the numbers of the one I bought I have be buying replacment canopts for my other one for many years for garden winds never had a problem befor
"


Verified
5/5

2016-12-11

Excellent!!

"The customer service was outstanding!!! They went the extra mile to make sure we had the correct perfctvsize for our replacement gazebo top! Super happy!"


Verified
5/5

2016-12-10

Excellent canopy

"Really easy to order, received quickly and fits perfectly"


Verified
5/5

2016-12-10

Garden Winds blows away the Competion

"Spoke with representative who was polite, efficient and knew the products. Replaced original Canopy with RIPLOCK material, much better than original manufacturer. Bought this on CYBER Friday. I am ready for spring with a new Canopy."


Verified
5/5

2016-12-10

Garden Winds is "tops" in gazebo top replacement

"We always order from Garden Winds for all our gazebo top and screen replacements. We have been very satisfied customers for years!!"


Verified
5/5

2016-12-10

Great Canopy!!

"Sturdy and easy to install. Wish it would come in other colors. "