"I have never heard back and it has been 4 weeks If the item is on backlog I should have at least received an update on my order. I have heard nothing!"
"I ASK FOR A GRAY CANOPY AND RECEIVE A TAN ONE."
"Appreciate the replacement cushions for these well built Costco swing chairs. On our 3rd replacement over many years. Last package, the box was beat up pretty bad. Hope the cushion is in good shape!"
"I've always been pleased with the products and service from Garden Winds."
"I called on saturday I had received my umbrella replacement cover it dident fit
the girl wasn't rude but was unhelpfull I later texted the sizes and what the problem was as well as pic they got back to me fast but seemed to just dismiss me as they dont have the one I have but they clearly show the one I have on there Web site it almost seems like they gave me the wrong one and the bill don't have the numbers of the one I bought I have be buying replacment canopts for my other one for many years for garden winds never had a problem befor "
"The customer service was outstanding!!! They went the extra mile to make sure we had the correct perfctvsize for our replacement gazebo top! Super happy!"
"Really easy to order, received quickly and fits perfectly"
"Spoke with representative who was polite, efficient and knew the products. Replaced original Canopy with RIPLOCK material, much better than original manufacturer. Bought this on CYBER Friday. I am ready for spring with a new Canopy."
"We always order from Garden Winds for all our gazebo top and screen replacements. We have been very satisfied customers for years!!"
"Sturdy and easy to install. Wish it would come in other colors. "
"Very helpful. The website is easy to navigate to find what you need.
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"I am very disappointed in my purchase.
My items look NOTHING like the pictures shown.
The cushion was smaller than the one it is meant to replace, though it says it was made to fit. There are gaps on either side.
The top cover is a thin plastic like material where the Velcro straps to secure it to the bar were sewn incorrectly on one of the straps. Which does not look good. It is not even close to the canopy that it is replacing. But we kept the set because I didn't want to pay the shipping back....which by the way, was charged over $20 for shipping because supposedly the items were shipping separately from two different locations, but in reality they were shipped together in the same box. The canopy was light and thin/small but shipping was similar in price to cushion.
Very sad right now. "
"Have always been completely satisfied with Garden Winds' service."
"The replacement swing cushion fits my swing acceptably well; but is of inferior quality. The
fabric used is a lot softer and much less water repellant. I have serious doubt about its future
longevity, giving that my swing is kept outdoor
year round. The fabric needs to be closer to the
original cover in quality."
"My package was supposed to arrive on the 2nd of December and it didnt arrive until the 6th of December. "