ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.98/5
Chance of future purchase:
3.71/5
Shipping & packaging:
4.54/5
Customer service:
4.02/5
Return/Replacement policy:
4.14/5

Verified
5/5

2016-12-12

Extend the life of your gazebo

"When the original top and screens wear out, don't throw away your gazebo frame, purchase a new set from Garden Winds and make it new again. It is cheaper than replacing the entire gazebo and works great."


Verified
5/5

2016-12-12

Perfect fit

"Exactly what we needed. Couldn't find it anywhere else. Fits just like original. We'all order another as spare soon."


Verified
5/5

2016-12-12

Where have you been all my life?

"Garden Winds.....you saved me from having to go buy a whole new canopy and my replacement looks better than the original. Thank you from a very satisfied customer. Great price, easy to find replacement, quality product, and fast shipping. 5 stars!"


Verified
1/5

2016-12-12

Web site sucks

"I thought I was getting swing side arm cushion set with the swing set cushion because the Web site never said they were a separate item and the photo seem to include them.
I did buy the swing side arm set and asked for the discount that was in place when I bought the cushion. Sorry pal no go.
I will never buy from them again.
"


Verified
5/5

2016-12-11

"Great seller quick shipping ."


Verified
5/5

2016-12-11

Great Product, Great Price

"This is the second top of the line RipLock canopy replacement I have purchased. Here in the south our gazebo canopy is usually on about 6 months out of the year. The RipLock will usually last last for about 2 seasons versus the one season usage with the original canopy. I ordered this canopy online and received it in about 4-5 days. Excellent service. This was the right time to buy although this season was recently over but a large discount was being offered at this time making it more attractive timing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-11

"Smooth from start to finish"


Verified
5/5

2016-12-11

Doggie Relief

"The Gatden winds replacment canopy is easy to put up and its sturdy material helps it to last a long time. The canopy itself makes it comfortable for the dog to be outside when the sun is shining hot and when it is raining. "


Verified
2/5

2016-12-11

Poor Communication

"I have never heard back and it has been 4 weeks If the item is on backlog I should have at least received an update on my order. I have heard nothing!"


Verified
1/5

2016-12-11

Not what I expected

"I ASK FOR A GRAY CANOPY AND RECEIVE A TAN ONE."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-12-11

Great cushion

"Appreciate the replacement cushions for these well built Costco swing chairs. On our 3rd replacement over many years. Last package, the box was beat up pretty bad. Hope the cushion is in good shape!"


Verified
5/5

2016-12-11

"I've always been pleased with the products and service from Garden Winds."


Verified
2/5

2016-12-11

felt put off

"I called on saturday I had received my umbrella replacement cover it dident fit
the girl wasn't rude but was unhelpfull I later texted the sizes and what the problem was as well as pic they got back to me fast but seemed to just dismiss me as they dont have the one I have but they clearly show the one I have on there Web site it almost seems like they gave me the wrong one and the bill don't have the numbers of the one I bought I have be buying replacment canopts for my other one for many years for garden winds never had a problem befor
"


Verified
5/5

2016-12-11

Excellent!!

"The customer service was outstanding!!! They went the extra mile to make sure we had the correct perfctvsize for our replacement gazebo top! Super happy!"


Verified
5/5

2016-12-10

Excellent canopy

"Really easy to order, received quickly and fits perfectly"