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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
2/5

2016-08-04

Doesnt match the original

"Material doesn't look anything like the original (different color, pattern, material) Lt beige color doesn't match the cushions and looks like it doesnt belong. Material doesnt fit great (very tight fit, doesn't stretch). With the lack of options for a replacement top, it will have to do until the next hailstorm."


Verified
5/5

2016-08-04

New look for the back yard..

"Fits well on my original gazebo; Happy with product.. received purchase within days of ordering. . "


Verified
5/5

2016-08-04

This is just what I needed

"I ordered a replacement canopy for my Menards pergola. It was a perfect fit and it eas definitely the quality I was expecting. I was so relieved to be able to replace my tattered canopy.
The order came promptly.
I am extremely satisfied.
"


Verified
5/5

2016-08-04

Quick Delivery - Extremely Satisfied!

"The product was exactly as pictured and I received the item the next day!"


Verified
4/5

2016-08-04

"The grommets are a good idea but they are too far up from the bottom edge to eliminate the collecting of water. The grommets need to move down approx. 2 inches. Otherwise, the cover looks great and fits better than the last one."


Verified
5/5

2016-08-04

Fit to a Tee

"Love my replacement canopy!"


Verified
4/5

2016-08-04

Great color

"Our canopy cover arrived quickly. I love the yellow it's so bright and sunny. It seems to fit pretty well. It could use more velcro to secure it. "


Verified
4/5

2016-08-04

Tight top

"I was very pleased by the fast delivery service. I ordered the replacement canopy and it arrived the next day. Found it to be too tight, it would not fit the frame. I thought I would give it a day to stretch but was still too tight. Finally had to cut 1/2 an inch from two ends of the frame. Now it fits."


Verified
5/5

2016-08-04

Great company to deal with ....

"I ordered the wrong canopy...Called customer service on a Saturday !! They were there & I ordered the correct replacement canopy ! The young lady who took my call was very nice & pleasant to deal with, on a Saturday afternoon ! Received my credit for the return with in days of them receiving it !! This is the 3rd time I've done business with them...(My parents have 2 that I have called to replace also!)"


Verified
5/5

2016-08-03

"I WAS VERY SATISFIED WITH MY ORDER."


Verified
5/5

2016-08-03

Great service

"Order shipped right after I ordered it and was everything that i expected."


Verified
4/5

2016-08-03

"I am pleased. Took a few minutes to figure out how to install as their were no directions but I got it. Holds water when it rains but this a problem with the design of the canopy frame."


Verified
1/5

2016-08-03

"When I placed my order on July 19, 2016 I asked when it would be delivered and was told by the sales representative that I would have it in seven to 10 days. I called customer service on August 2, 2016 and was told that this product was made overseas, had been on backorder and was expected to arrive at the distribution station on or after August 21. It would be another 7-14 days before I received it.

Since I hadn't been told any of the above information by the sales rep, even though I asked for the delivery date this has been very annoying. My hope is that I will be very satisfied with the product when it finally arrives.
"


Verified
5/5

2016-08-03

Perfect Fit

"I received my replacement canopy in a timely manner. It fit perfectly and is clearly more robust than the last one (shredded by hail). I look forward to enjoying its shade for the next several months before I have to store it for the winter. "


Verified
3/5

2016-08-03

Waiting!!!

"Waiting for my Order to arrive !!!
"