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Product & services pricing
3.72/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.50/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-07-25

"everthing went well and material was as displayed , good quality"


Verified
5/5

2016-07-25

Arrived quickly and well-made

"The material is stronger that the original. I'm very happy!"


Verified
5/5

2016-07-25

Great Job Garden Winds

"So happy I found a replacement cover and cushion for my swing! It fits perfectly. Be careful cutting your box open though. I sliced the back of my cushion open a a little bit. "


Verified
5/5

2016-07-25

Fits perfect

"Replacement canopy fits perfect. Highly recommend. "


Verified
1/5

2016-07-25

Not the right measurements

"Your measurements on the canapy said 28.5 . I measured it at 27.5. So it was too small. So I returned it. Waiting for my refund."


Verified
5/5

2016-07-25

In one day, out the other

"We bought our canopy/gazebo used years ago. We've just ordered our third replacement canopy from Garden Winds. We didn't have the original packaging information when it came time to replace the first canopy. However, the GW website made locating the correct replacement easy. The fit is perfect every time, the shipping always fast -even to Hawaii. As is typical, I put my order in one day, and it shipped out the next. We rely solely on GW for our replacement canopy every time. Highly recommend!"


Verified
5/5

2016-07-25

FAST, FRIENDLY FIX!

"Thanks to Garden Winds for fixing a problem that a competitor created. They sent the wrong canopy and wanted an entire month to send a replacement. That would put us near the end of summer, meaning we wouldn't be able to enjoy our gazebo until September. Thanks to you guys for solving my problem quickly and professionally!

I will come to you FIRST in the future.
"


Verified
1/5

2016-07-25

no show

"I never got the product.....that is why I'm very dissatisfied."


Verified
5/5

2016-07-25

Great Fit

"The canopy and side dressing was a perfect fit. "


Verified
4/5

2016-07-25

"Overall this item works; however after pulling and pulling the very top piece doesn't fit the frame on two corners. It's almost like it needs to be just an inch bigger. Because of this issue, the frame will more than likely tear or poke through the mesh when enough wind pressure gets to it. You are not able to tell that it doesn't exactly fit by first glance but after it starts to wear i am sure the frame will end up poking through the mesh. Also, most of the velcro straps fit the frame but there are two on the 10' ends that don't want to stay fastened because they are not long enough. I am hoping I can get some tan velcro and lengthen the velcro straps to enable them to loop around the frame. Overall i am okay but wished it would have been a perfect fit. "


Verified
5/5

2016-07-25

Garden winds has got ya covered

"Great product it's better than the original easy to install easy to place the order it was a two day delivery not straining to install finally somebody thought about giving you a couple of extra inches on each side so as it's not like stretch wrap Thanks garden winds highly recommend this item and company thanks again garden winds"


Verified
5/5

2016-07-25

Very good experience

"The canopy came quickly and was packed nicely. It was exactly what the description said it was I would order from here again."


Verified
1/5

2016-07-25

Wrong Color

"Picture shows white, order showed beige, the canopy is a strange butterscotch color!

I ordered on a Wed. and I paid an extra 35.00 to get in 3 days - fed ex runs in my neighborhood every sat! I didn't get it until Monday the following week!
"


Verified
5/5

2016-07-25

Prompt Delivery

"Very easy to place my order and delivery was prompt without any problems. The canopy material is good quality. Good value to the price."


Verified
5/5

2016-07-25

New canopy replacement top

"Looks great, fit great and arrived quickly.

We where going on three seasons with our previous Garden winds canopy when a freak large dust devil came through our back yard and ripped it to shreds. Lucky for us we knew just where to get a new one. This time we went with the riplock 350. Maybe we will get 4 or 5 years out of it
"