"Item arrived quickly, next day actually. It was exactly what I ordered. I have used Garden Winds for years, always have been very satisfied. "
"I like your product, my only complaint is the velcro tabs should be longer. It is frustrating trying to fit them around the frame. My last canopy rotted in the sun . I live in south western Ontario so it is used 5 months of the year. I see that this one is a different material.
thank you"
"Everything on line was nice. I was pleased with the website "
" ordered their rip lock product which turned out to be a rip off --the design of the replacement fills with water after rainfall on a regular basis and would Billow and lose it shape, the company refused to acknowledge the defect even though I sent them a video and I'm in a battle to try to get credit --beware of this company and it's products"
"Received prompt service. Was very satisfied with the frequent updates about order including delivery date. Received order within 5 business days and shipping costs were not outrageous like some companies. I would order from garden winds and would recommend to friends. Keep up the good work."
"Previous canopy replacement lasted 5 years
Looking forward to delivery of my canopy and netting. haven't heard if its been shipped"
"We ordered this canopy after much thinking if it would be right size. It fit perfectly and was sent promptly. We are very pleased. "
"Perfect fit and arrived in timely fashion"
"I was very satisfied the color and the size was just right. I will continue ordering more idems from Garden Winds. "
"I knew the cover that came with my pergola wouldnt last one season and it didn't. I thought, well I will have to make or find someone to make a new cover so..... there sat a bare sad pergola a couple seasons. Then my son told me about your company. What a find! Thx for the excellent sturdy replacement cover with the equally excellent quick service. Looks wonderful and happy again!"
"Love my new coaster! The photograph is so realistic it takes me away from my busy day!"
"It was quick and easy... to find, order and receive it from the Garden Winds!"
"The gazebo canopy we ordered came very fast, but it not the exact fit we had hoped for. It is 10×10 but is too big. We are using it as it is not a very good return policy offered."
"We used the original canopy that came with our pergola for 6 years, but the fabric was showing wear spots and becoming somewhat brittle. After reading the positive reviews on the RIplock replacement canopy, I placed the order. The canopy has been up for a little over one month, and I have had to replace several grommets and repair hanging loops. The grommets are ridiculously small and don't cover much surface area of the fabric, and several pulled through within a few weeks of use. Also, the accompanying fasteners that connect to the side rails are too small and got hung up on the rails every time, so I replaced them with plastic shower curtain rings. In my opinion, the fabric is not nearly as durable as the original canopy, and I will not be purchasing another. Needless to say, I am disappointed. "
"When I first placed my order the shipping cost was more than double the estimate. I emailed asking to adjust and was denied with zero concern. What's the point of having an estimate tool if it's so inaccurate? Then the package arrived and I received the wrong product. I was told I needed to take photos to prove I know how to use a measuring tape - because the difference between 2 feet and 4 feet isn't obvious? The party I am using the product for is in a week and I do not have time to deal with this. I am going to cut the larger product I received down to size to make it work, however all of the panels were folded in half in the box so even after relaxing flat for a few days they are still bent. I am not even sure they are useable. I would not order from Garden Winds again based on the poor, unfriendly interactions I had with three customer service reps and the quality of the product. "