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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2016-07-17

perfect match

"swing cushion was exactly what we wanted. delivered in a few days"


Verified
5/5

2016-07-17

"I agree with many of the existing comments that I reviewed prior to making this purchase. The color is lighter than the original but still looks good. On my original the sun bleached the top anyway and turned it a lighter color anyway. This canopy is much more sturdy than the original. It is a tight fit as with the original but since it is more study it doesn't rip as easily as the original. The underside of the canopy has a waterproof barrier as well. Very pleased with this purchase."


Verified
5/5

2016-07-17

Fast, reliable service!

"Second time doing business with Garden Winds. Wonderful service. "


Verified
1/5

2016-07-17

Frustrated

"I have been working on customer service help me find the replacement canopy since April 2016 approximately 4 months. It arrived doesn't fit and now I lose ten dollars by returning it. Annoyed and took my gazebo down. Never will work with them again. "


Verified
5/5

2016-07-17

Yay Garden Winds!!

"We've had our pergola since 2008. When we bought it from Canadian Tire we asked if a replacement canopy could be purchased for future use and were told they didn't handle them.
I went surfing the net and found Garden Winds, I was ecstatic! I ordered two replacement canopies and we have just now installed our second one (we've gotten about 4 yrs out of each).
I went back online and once again was happy to still be able to obtain replacements through Garden Winds and so ordered another 2 replacements.
Shipping costs and delivery time were very reasonable.
Thank you Garden Winds for looking after us!
Sincerely
L. Jackson


"


Verified
5/5

2016-07-17

Great Fit!

"Great fit, looks good. Thanks"


Verified
5/5

2016-07-17

Swinging again

"I'm very pleased with the sling swing seat replacement very durable fabric . Very glad I found this at Gardenwinds "


Verified
2/5

2016-07-17

Very thin material

"My canopy cover fit nicely. The material it was made from is so thin it may not make it through the summer. I had to fabricate some aluminum cross braces to support the top of the material from sagging. No where near the thickness of the original canopy.
Not up to the standard I would expect.
"


Verified
5/5

2016-07-17

Kudos!

"Arrived on time and was easy to install. We have been enjoying our backyard shade and living it!!"


Verified
5/5

2016-07-17

desert shade; every bit helps

"Garden winds is easy to order from to get replacement canopies. They have many canopies and sizes to fit a lot of needs and choices."


Verified
5/5

2016-07-17

Awesome cover

"Great product love the shade it provides ...easy attachments. "


Verified
5/5

2016-07-17

Excellent and quick service

"The item we ordered arrived in a timely fashion and fit perfectly! Would recommend anyone to shop with Garden Winds!"


Verified
5/5

2016-07-17

Great service - excellent product

"Using their informative website, i was able to identify the replacement canopy of a gazebo I inherited. It shipped fast and was a perfect fit! 5 stars!!!"


Verified
5/5

2016-07-16

Best canopy yet!

"We purchased a Garden Winds Gazebo over 10 years ago. Since that time we have had to replace the cover and netting a couple of times. The rip lock canopy seems much stronger than those purchased in the past. I'm just happy that they continue to have the replacement canopy for my gazebo after all these years! "


Verified
4/5

2016-07-16

Eventually did the right thing

"Ordered 2 replacement canopies, when I received them , one was a color that looked nothing like the color on the website. Called customer service to change colors. The rep I initially talked to said I could send back, but it would cost $10 if I used their return label and then I had to re-order but would have to pay shipping again. I said that wasn't fair, given that the color didn't match. I want getting any relief so I asked to talk to the supervisor. The supervisor was very nice and when I explains it all again, she agreed to waive shipping on a different color canopy and didn't charge me for the return shipping. Ultimately , they did the right thing and I was satisfied. The product is well made. "