"I've had my porch swing for a long time, so the cushion was falling apart and the swing was rusted. I didn't want to put the swing into a landfill because it was still in good condition, so I sanded and painted the swing and found the replacement cushion at Garden Winds. The new cushion fits perfectly and is comfortable. Shipment was really fast. I had the cushion just a few days after I ordered it.
I took away a star because I think the cushion is way overpriced. I could've bought another entire swing unit for a little more than I paid for just the cushion. If I buy a replacement canopy, I definitely could've bought a new swing for less than I would've paid for the replacement items; but like I said, I couldn't justify putting a good swing into a landfill, so I decided to spent the money on the cushion. I hope to get many good years out of the cushion."
"My large patio umbrella was in tatters but the base was still in good shape. I could not order a replacement from the manufacturer but Garden Winds had one that fits perfectly. The phone rep was helpful and friendly and my order came in a few days. "
"We had a bit of difficulty putting it on, and when the rain came there was a lot of pocket of rain on top. Had to push it out by hand. Not very happy!@"
"I would rather not have had to set up an account with an ID & password to make simple purchase but other than that I have no complaints with the sale. I haven't had the product long enough ro comment on it's level of quality."
"My order arrived within days (traveling truly across the country) and was exactly what I wanted!
I was totally satisfied and very impressed!"
"Exceeded my expectations."
"AFTER WAITING ON THE LINE FOR OVER 30 MINUJTES, the service rep was NOT caring or helplful."
"I ordered a replacement canopy from Garden Winds some years ago. I now needed a new one. Garden Winds was still there and had the replacement I needed. I first ordered the wrong one but I called them and they were able to help me very quickly. I got my replacement quickly and was very happy with both the product and service."
"Fast shipping and went up with ease"
"The new canopy fits perfectly and was delivered in 2 days!!"
"Second time I ordered from Garden Winds. This time I got the gridlock cover and screen. Love the new cover. Looks great and seems like it will last longer than my gazebo!"
"Shipped a new top for my swing...ordered the correct item, received a top that does not have the stitched sides to retop just like the factory version.
If it was not going to work from the get go, why sell it!"
"I have needed to replace this canopy a couple of times. Each time I have ordered from Garden Winds and have had no problems. The only reason to order more was because it gets old."
"The original canopy for my Sydney Swing thinned out and has been leaking through everywhere the last few years and beginning to tear at spots. The Garden Winds replacement is now keeping us dry again. I wish there was a color choice but I'm OK with this brown. The first one I received sagged too much and allowed a big puddle to form. I contacted customer service and they quickly sent a replacement with no fuss or fee. The water rolls off the second one like it should."
"The salesperson, Rita, was most helpful. She made sure we had measured everything, suggested if we liked the item, Black Friday orders would give us a 20% discount on our next one. That last response was to our question about senior discounts. We are thrilled to say the universal canopy fits perfectly, and I have marked my calendar to reorder on Black Friday"