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Product & services pricing
3.87/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.58/5
Customer service:
4.06/5
Return/Replacement policy:
4.07/5

Verified
5/5

2022-05-12

Replacement items

"We have owned the gazebo for about eight years and it is held up relatively well. I liked that the items are still available"

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Verified
1/5

2022-05-12

Back ordered

"I don't know yet. My items are on back order"

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Verified
5/5

2022-05-12

Happy

"I have always order my canopy from Garden winds, service is excellent . I have never had a problem ."

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Verified
4/5

2022-05-12

searching for a 12 x12 canopy

"Very hard to find this size to replace what we've had for many years! Was recommended to buy the universal one.. and with some adjustment by decreasing the length on the top peak of the existing aluminum structure we have to hold the canopy in place... it works! just wish there were more velcro straps..."

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Verified
5/5

2022-05-11

Excellent retailer.

"Found the canopy for our pergola that got destroyed in a tornado storm, ordered it from garden winds received in just a few days and it was perfect. Hopefully won't have to do business again with them but would be willing to if need arises"

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Verified
5/5

2022-05-11

Canopy Replement

"Customer service was excellent"

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Verified
5/5

2022-05-11

Quality & Perfect Fit

"My cantilever umbrella is well over ten years old, still works great, except the canopy finally wore out. I really really didn’t think I would find a replacement canopy due to the age of the unit. Not only did I find the exact replacement, but the quality is better than the original! The site was easy to navigate and their photos is the umbrellas make it easy to find the proper fit. I’m so glad to get this replacement rather than buy a new umbrella. "

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Verified
5/5

2022-05-11

Super Easy

"This was a e-order for me from a purchase 2 years ago. It was easy to find that information and reorder what I needed. The item shipped quickly and fit perfectly."

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Verified
5/5

2022-05-11

Excellent Service

"You made the process of finding a canopy replacement so easy! The canopy was very easy to install & looks great!

Thank you.
"

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Verified
5/5

2015-07-13

Canopy material

"Truly you have an excellent customer service team. The material of your canopy is much to be desired. After two years the canopy top has to be replaced. It dry rots, won't stretch anymore, gets chalky and the sown corner seams rip very easily. I've upgraded and it never seems to help. The top is on from 1 June until Oct. and with a 1 year limited warranty the customer loses. After storing for the winter months and re-installing the problems of ripped seams occur. After two two years the canopy top it's done. "


Verified
4/5

2022-05-11

Canopy Replacement

"The canopy fits perfectly . Fast ship."

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Verified
5/5

2022-05-11

All is good

"Couldn’t get red so I took a beige cover, if you make a red swing why don’t you have extra covers for the red swing?"

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Verified
5/5

2022-05-11

Canopy Replacement

"Thank you for the quick response in assisting us to order the correct canopy. It fit like a glove. We are extremely satisfied so far. Given the option of a more quality choice canopy was helpful as well. "

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Verified
4/5

2022-05-11

IT'S ON BACK ORDER SO HAVE NOT RECEIVED ANYTHING YET

"What good is it to order something that you have to wait weeks to get. You would think they would know what is a good seller. "

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Verified
5/5

2022-05-10

Swing Canopy

"Went without canopy for several years after old one tore and didn’t bother replacing due to pandemic. Glad I found your site… price is OK… purchase quick and easy… shipping very fast… easy to attach and looks great!"

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