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Product & services pricing
3.87/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.58/5
Customer service:
4.06/5
Return/Replacement policy:
4.07/5

Verified
3/5

2022-05-09

Product not what I expected

"The item was of cheap material not what I was expecting to receive for what I paid for was disappointed"

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Verified
5/5

2022-05-09

Beautiful Replacement Canopy

"Easy and prompt! Love the new design!"


Verified
3/5

2022-05-09

Great service

"The service was superb! I sent pictures of my canopy frame as the wind destroyed the original and very quickly I received an email with the size I needed and 3 options like a good, better, best. I ordered the best and boy did we struggle to get this on! The size appears to be off a bit as you can see the middle is pulled to one side more and the Velcro all the way around has parts that cannot reach though the sizing stays it supported a 10x12. Because the fit is too small we could not bolt in all points. Once this one tears and is done we will plan to find a more permanent option to avoid dealing with this again. So the site is great and the service A+ but the manufacturer of the product received just felt like the measurements were a bit off. "

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Verified
5/5

2022-05-09

Fit perfectly

"We put it on umbrella immediately worked great "

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Verified
3/5

2022-05-09

"I do not receive an order so what kind reviews You expect


"


Verified
5/5

2022-05-08

Quality

"Delivered quickly and excellent quality"

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Verified
4/5

2022-05-08

Canopy top

"Always happy with garden winds. Very happy that they have a product for my gazebo of long ago. I have, however, have to wait weeks for the product since it is not in stock. My main concern at first was that my credit card showed two purchases rather than one... but was explained to me after I called. It was taken care of. When the order is in, then my credit card will be billed."


Verified
5/5

2022-05-08

Fast delivery

"Helped me identify replacement canopy and got it in no time. Beautiful"

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Verified
2/5

2022-05-08

You really could not help me

"I sent you photos of my awning and you really had no idea which one I had. "

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Verified
1/5

2022-05-08

Still Waiting

"What experience, still waiting for confirmation of order. Still shows pending."

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Verified
5/5

2022-05-08

Accurate and fast

"I’ve purchased several canopy replacements from Garden Winds. They are an exact fit. Their web site is clear and easy to use. The only thing I wish is that they would last longer than two summers. My canopy is in direct sun all summer long so it does degrade it probably more than most others. "

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Verified
5/5

2022-05-08

Canopy replacement

"We ordered a canopy replacement. It was easy to identify which one we needed, order and have shipped in a timely manner. Product received is well made and what we expected."

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Verified
5/5

2022-05-08

Customer service was top notch.

"I sent pictures of my swing and the representative was able to match my swing with the canopy I needed. My color was discontinued so i went with what was available. Thanks, i now have a shaded swing.
"

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Verified
5/5

2022-05-08

Very satisfied.

"Good quality canopy. Fast delivery "

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Verified
5/5

2022-05-08

Thank you

"The price and service was 10/10"

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