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Product & services pricing
3.87/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.58/5
Customer service:
4.06/5
Return/Replacement policy:
4.07/5

Verified
5/5

2022-05-07

"You sent my canopy to my old address. Luckily the occupant of our former home has our phone number."


Verified
5/5

2022-05-07

Easy as can be!

"Getting the right canopy was made easy. Shipped quickly and it actually seemed to go on easier than the original. Thank you so much. "

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Verified
3/5

2022-05-07

LEAD TIME FOR DELIVERY 6-8WEEKS

"Still waiting for delivery"

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Verified
3/5

2022-05-07

Design Flaw

"There is a serious design flaw in this product. While the main cover fits well, the small cover that protects the main cover when it is in the stored position is not wide enough to attach. It is the same width as the main cover, but is supposed to attach at a point that is about 2 inches wider."

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Verified
5/5

2022-05-07

You guys are awesome

"Awesome place I would not order from anyone else "

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Verified
5/5

2022-05-07

Good product

"Excellent quality and fast shipment"


Verified
3/5

2022-05-06

Wormanship

"Canopy canvas about 3/4 in small very difficult to put on frame"

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Verified
5/5

2022-05-07

Perfect fit

"The only one that fits perfect for my canopy"

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Verified
5/5

2022-05-06

Perfect fit!

"Quick and accurate! Best experience ever."

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Verified
1/5

2022-05-06

Replacement canopy

"Bought a replacement canopy for my gazebo and even with the model numbers, it did not fit. About one inch to small all around. Waste of time. "

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Verified
1/5

2022-05-06

Gardenwinds is not Cusomer focused and may be fradulent

"Placed an order for a canopy replacement cover on 4/08 /2022 with a promise of delivery by 5/4/2022 Gardenwinds indicated that they shipped the package in an email on 4/26/2022 as of 5/6/2022 package has not arrived. In checking with UPS with tracking number provided UPS indicates that shipper never gave them the package ( after 12 days ). In speaking with Tyler at customer service ( Not very customer service oriented) tries to tell me that UPS lost the "label" I explained to him that UPS cannot lose a label that is attached to a box - They never received the box ! - when I requested an adjustment insofar as to kindly ship the canopy next day air he stated he could not, it would have to be ground. and then that it would take two days for warehouse to process the order. Seems to me that Garden winds does not care about its customers When i requested to speak with a manager they are not available to take calls -- Real shylock operation- Next stop District Attorney's office in Solano County "

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Verified
5/5

2022-05-06

Great product!

"Easy ordering. Great product with amazing quality "

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Verified
5/5

2022-05-06

cover fits perfect on the frame

"I ordered the new cover to fit an old frame and it was just like the first time that it was ordered . The cover came on time . I left the cover in the sun for an hour to warn up then pulled over the frame . All the hooks lined up with the holes and now it looks great . .

The people who took the ordered was very help and new the product very well . I would buy another when it is time to replace .
"

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Verified
5/5

2022-05-06

Swing canopy fit perfect

"fast delivery and the product fit exactly as it was suppose to. I love that they have all the different original manufacturer's products listed under the stores that you originally bought it from"

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Verified
5/5

2022-05-06

8x8 gazebo canopy

"Thanks, you were very helpful in finding the right size canopy cover. Great quality and price . Very professional and knowledgeable. The best "

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