ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.87/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.58/5
Customer service:
4.06/5
Return/Replacement policy:
4.07/5

Verified
3/5

2022-05-05

Canopy didn’t fit

"I did what the site suggested. Send pictures, measure and communicated with the site. Canopy still didn’t work. Just disappointed with the whole experience. Sending back and loosing 12 $ for using the return label. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2022-05-04

Not real happy

"I purchased a 3 person swing with canopy from my local Lowe's several years ago. The canopy has worn out and I wanted to replace it. I had purchased a replacement last year from Garden Winds which fit great and worked fine. This year, I ordered a replacement, and even took advantage of a discount on a second if I ordered two.

I followed the instructions on the Garden Wind site, took very precise measurements and compared options, and ordered the larger of the two available canopies.

When they arrived, my attempts to place them onto the frame were unsuccessful. I tried both that I received, but neither of these 'larger' canopies would fit onto the frame completely.

I was very disappointed. I have one in place, but it's not completely fitted on. I'm currently researching other options. I won't return to purchase any replacements from Garden Winds.
"


Verified
5/5

2022-05-04

Garden winds a winner for service

"Easy to order correct canopy and very prompt delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-04

Cool

"Fast delivery and just what I ordered "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-04

Excellent

"Quick and easy. Arrived as expected "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-04

Fast Shipping. Fits perfectly.

"Received the canopy very quickly, in about two days, and it fit our existing structure as if it was the original. Excellent service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-05-04

Have not received my replacement canopy yet

"Still waiting on my replacement canopy for my swing."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-04

Amazing service!

"We have had the same canopy from Menards for more than 10 years. The fabric canopy tends t"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-03

Great product

"I was able to find my gazebo replacement canopy easily on the website. I had trouble ordering online, (password and previous username issues) so I placed my order by telephone. The woman I spoke to was knowledgeable and courteous. Shipping was on time and the canopy is so pretty! It's looks much better than the original. Better quality too! This is my second time ordering from Garden Winds. I will be back!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-03

Canopy

"I took a pic of my swing sent it to garden wings. The canopy fit perfectly!!!!!!!!! Now i need the cushion. My swing is about 14 yrs old so to find this canopy was wonderful!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-03

Great Company

"Ordered the canopy with ease and it fitted perfectly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-03

Replace canopy for swing

"Sent Garden Winds the information on the canopy I needed and they found the right one without me having to guess. Great customer service and products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-03

Amazing service!

"Was happy to see I could order a replacement canopy for a swing a few years old. Easy to find, order and delivered within a week. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-03

Gazebo canopy reorder

"Thank you again for your prompt response to my 3rd reorder.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-03

The product was very good it is growing like a weed

"I enjoyed the plant and it is growing like a weed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases