"I did not know the model or seller of swing ( quite old ) but Garden Winds able to provide the correct model # for the replacement top from a picture I sent in.
Placed an order ( with a real person which is nice for a change ) with no issues. Item was delivered to Canada within a few days.
Overall very good customer support and product fitted very well.
The only item that could be improved would be installation instructions but maybe impossible with all the different tops offered.
"
"From the first phone call to receipt of product, less than 24 hours.
Well done!"
"The canopy fits perfect , thanks"
"Quick shipping.
Have not put up new canopy yet due to weather but it looks fine"
"I still have not receive the item I ordered"
"We ordered a replacement top for our Sunjoy hexagonal shaped gazebo. We received quite quickly. We are waiting for the snow to be done so we actually haven’t put it on yet but everything looks great "
"It came quickly.. they were able to get the same one my niece had ordered two years ago so I am sure I got the right one.."
"Well I received it on time. But it was wrong one. I returned and will order the right one. My error."
"This is the second time we have replaced our canopy. Both times it was because of snow that was not expected."
"I wasn't sure of which model gazebo I had. After talking with a representative, I sent a few pictures so that they could identify the correct model. They shipped it out the same day. It fit perfectly!"
"Staff answered quickly but placed my order 5 months ago. Still not being sent "
"Great fit, fast delivery, as advertised!!"
"Got my order on time and fit just right"
"I emailed and they responded right away. I ordered the product and arrived just a couple of days later and the umbrella canopy was just as expected . Overall, a terrific experience."
"I ordered the right size for our gazebo but it does not fit. It is way to small. It's the same size we have ordered in the past and it is about a foot short. I will try to return"