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Product & services pricing
3.87/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.58/5
Customer service:
4.06/5
Return/Replacement policy:
4.07/5

Verified
4/5

2022-05-02

Pargola replacement awning

"The weather guard is too short. The metal grommet ripped out when trying to get it screwed in.
The "good side" of the awning is backwards.
I bet people flying over think it looks nice though
"

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Verified
2/5

2022-05-02

Poor Material

"We got out gazebo top replacement. Our first gazebo top we only had for one summer.By the time it was time to pack it up, it completely ripped. So we had to get a replacement. Well to be honest, these gazebos are nice looking but the material overall is cheaply made and very hard to put on. My replacement already got ripped after trying to put in on. So this will be our last one. I dont want to spend $150 every year for a new cover."

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Verified
5/5

2022-05-02

Great Replacement

"New Gazebo top fits like a glove!"

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Verified
5/5

2022-05-02

Exceptional

"Ordering was easy, shipping was fast, quality was exceptional! I love the new riveted drain holes to help with water build up and sagging, great improvement!"

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Verified
5/5

2022-05-02

Great Service

"Awesome, fast shipping good product "

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Verified
5/5

2022-05-01

Awesome

"Price and delivery were very good! Happy customer."

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Verified
5/5

2022-05-01

The way it should be done. Awesome

"Looking forward to My next purchase. "

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Verified
5/5

2022-05-01

Excellent

"Received our order within 5 days. I guessed at the model since it was older but the description given when ordering helped me choose the correct replacement canopy for my dad's swing"

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Verified
3/5

2022-05-01

It's okay

"The company itself was great. The website was easy to navigate, and the shipping was insanely fast even though we're in Canada. However, the universal replacement top for the gazebo we have isn't great... It's just held on with velcro, and there isn't enough velcro for each arm of the gazebo. It blows like crazy in any wind, and water pools when it rains. It'll do for now, but it's definitely not a long term solution."

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Verified
2/5

2022-05-01

Very expensive but delivers fast

"Bought a gazebo top replacement. Website is very descriptive so was easy to locate the item. Price-wise it’s crazily high. Quality is inferior to the original top. I guess the gazebo manufacturer that had discontinued the item and this reseller closely control the market. Sad, will never buy HomeTrends products or will end up buying the replacements from resellers like this. Not sustainable products and practices. "

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Verified
5/5

2022-05-01

Keep up the good work

"Great job keep up the good work "


Verified
4/5

2022-05-01

Simple

"Easy ,quick to deliver
Thanks
"


Verified
2/5

2022-05-01

Back order

"A bit disappointed my gazebo top is back ordered for 2 months.
That’s a long time to wait.
"

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Verified
5/5

2022-05-01

Very Satisfied

"We’ve been very satisfied with our Garden Winds Gazebo and order replacement components is easy and delivery is always timely. Also pricing is fair. Thanks"

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Verified
1/5

2022-05-01

Misinformation

"I was told my order would be sent in 5-6 days now it has turned into over 75 days. It was a gift for my wife."