ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.87/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.58/5
Customer service:
4.06/5
Return/Replacement policy:
4.07/5

Verified
5/5

2022-04-25

Great product and quick delivery

"Great product and better quality then the original cover. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2022-04-25

Poor fit and poor fabric quality

"The fit is sloppy and loose. The fabric is about as thin as a bedsheet.

Customer service was good.
"


Verified
1/5

2022-04-25

Next time I’ll order somewhere else

"It’s been 2 weeks since I ordered and still just says processing. Then they send a satisfaction survey lol. They give you no updates at all"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-04-25

Great product. Great turnaround. Great Customer Service.

"Great product. Great turnaround.
Even processed my return very quickly.
Great Customer Service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-04-25

Not bad...

"Firstly, they are much more expensive than the replacements you can get from Ikea now, but Ikea has stock issues and their Seglaro covers last one season, two at the most. We'll see how long the Rip-stop lasts, but I'm looking for 3x seasons...
Secondly, they were delivered so fast.... faster than Amazon!
Thirdly, if you have the latest Seglaro frame (like 2x of mine) - they fit really well! Just remember to leave the top cap off while you fit.
Fourthly, if you have an older Seglaro frame, like I do, definitely leave of the top cap while fitting, as the sizing is VERY snug - a little small even, and unfortunately, one of the pockets ripped straight out of the gate - no problems, I just sewed it up with fishing line, but be gentle with those.
"


Verified
5/5

2022-04-25

great

"great work and speedy delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-04-25

Very satisfied

"We received very fast shipping and we’re extremely satisfied with our awning "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-04-25

Not received anything

"I received a request to review this item but was told it was backordered several months. I do not have the item and don't know when I will receive it. It's strange to be requested to review something that wasn't shipped yet"


Verified
5/5

2022-04-25

rich looking durable material

"A little tight at first to install,but fit correctly.....and looks good"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-04-25

Replacement canopy

"Very pleased with the purchase and Garden Winds business, Had to wait for better weather to put on before i responded. Very good fit, Was easy to put on and really appreciated the longer velcro strips. Better quality material. We have had our gazebo for many years and have replaced the canopy many times, but Garden Winds was by far much better. "

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2022-04-25

Great product.

"Ordered canopy on Sunday, arrived on Thursday. Canopy was as shown. Did take a lot of time and strength to get canopy stretched to fit. Ended up taking part of frame apart in order to get corners on. Fits perfectly. Very pleased. Will order from Garden Winds again when a new canopy is needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-04-25

Helpful

"Always well detailed explanation of the product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-04-24

Not happy

"Haven't recieved our item yet its been 2 weeks since we ordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-04-24

Install easier than expected

"Canopy easier to install than the original canopy it came with."


Verified
5/5

2022-04-24

"Good service and shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges