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Product & services pricing
3.87/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.58/5
Customer service:
4.06/5
Return/Replacement policy:
4.07/5

Verified
5/5

2022-04-20

Great Product

"I have ordered over the years 3-4 canopies. Each time I have satisfied that they still have the product, quality is great & fast delivery. Thank you
Garden Winds
"


Verified
5/5

2022-04-20

Order & receiving of product

"Everything was excellent in the service I received "

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Verified
5/5

2022-04-20

Great customer service

"I have a swing 12 plus years old. After searching for new canopy I emailed a picture of the swing. Within a day, I received the the product number and 3 quality options. I ordered it the same day and received it in a few days. It is on the swing, fits great and I am so happy to have the shade. I couldn’t be happier with Garden Wind. "


Verified
2/5

2022-04-20

Replacement canopy

"The replacement canopy was not what I expected. The material used is much cheaper and thinner. My impression was that the replacement based on pictures and item number meant I would get the same quality as the original especially for the price charged which came in at just under $150 CAN. when I called I was told it would be the same especially with the correct item number. After receiving the canopy I emailed my disappointment and was basically told “to bad so sad we don’t replace with the same quality as a reseller”. Very disappointing to say the least. "

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Verified
4/5

2022-04-20

always mixed emotions

"Garden Winds is the only company that has a product to fit my old gazebo. I am really stuck buying a product that is inferior to the oem product. It's a great marketing plan since it only lasts 2 summers and then I need to buy a replacement. "

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Verified
5/5

2022-04-20

Replacement Canopies

"Ordering process and customer service was excellent! They had great pictures to distinguish the slightly different sized canopies for the same swing model. I made a mistake with the payment information during checkout, but I called them and got through to customer service right away! The Garden Winds representative was helpful, friendly, and resolved the issue very quickly. Item was received in about a week with no issues!"

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Verified
5/5

2022-04-20

Quality product

"I ordered a pergola cover. The fabric quality is really nice. The design of the cover is also very nice and finished nicely. It arrived quickly. Care instructions were also included."

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Verified
5/5

2022-04-20

Very happy

"Easy to order, arrived in just a few days. Fits perfect. "

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Verified
5/5

2022-04-20

shipping

"it arrived exactly like I was told.
I am waiting for the rain to stop so it can be put up.
"

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Verified
5/5

2022-04-20

Smooth transaction

"Fast and accurate response to inquiry on which item would match my current umbrella. Received item quickly and fit perfectly!! "

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Verified
1/5

2022-04-19

Disappointing

"I'm still waiting for my order that I ordered a long time ago paid for it but never received it"

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Verified
5/5

2022-04-19

New canopy

"Canopy arrived very quickly, I installed it that day and it fit perfectly. We are very happy with it. "

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Verified
5/5

2022-04-19

Canopy had me covered

"Years of enduring the elements caused our swing’s canopy to be shredded in recent winds. Once I was able to locate the name of the manufacturer of the swing, Garden Winds popped up as a source for a replacement canopy for this exact model. I bought two because the wind and sun will not go away!"

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Verified
5/5

2022-04-19

Canopy top

"Seems like very year I have to buy a new canopy top-- but the winds here in Kansas are sometime awful.. Thank you so much,, maybe next time i can catch the canopy on sale. Thanks
"

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Verified
3/5

2022-04-19

Did not fit and poor quality

"Purchased a replacement canopy that was too small and was a thinner material than the original canopy. "

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