"This is not the first time purchasing . It was easy to locate the part needed from their website and the order process was fast as well as shipping. Very pleased with every aspect "
"I checked with the company about a previous purchase. I wanted to repurchase the same item. In less than three minutes on the phone I had placed my order and am pleased with the product and the price. "
"Garden Winds shipped it very quickly and it was as stated in the advertisement. Thank you for your prompt service. "
"Not sure. My order is on back order. Stay tuned. "
"Timely delivery and product as described "
"Purchased a canopy for our 3 seater swing. Sent email with pictures. Customer service was amazing and sooooo helpful!"
"The topper is to small. Not water repellent. Disappointed "
"We needed to replace a gazebo top which had served us well several years, and I had some information I had retained but didn't know exactly what model top we needed. Upon emailing them and sending a photo of our gazebo frame, they were immediately helpful in telling me what canvas top to order. I also mentioned we had ordered from them before and in mere minutes they emailed back the exact top we needed to order as they had retained the information in their files from our order a couple years ago. We give them 5 stars for excellent customer service."
"I needed a replacement canopy for a gazebo but accidentally tossed my original paperwork with the make and model number. I searched for quite a while but couldn't find a gazebo match. A paragraph on there Garden Winds web site said to submit picture via email or text to find the make and model number. I took the pic and texted it to them and received a response the next day with the make and model number. I ordered the canopy and received it 2 days later. The canopy is on and I'm ready for the summer! "
"It seems to fit just having trouble getting it connected on the end or tips of the corners"
"Found the product to be well made but slightly small. We had to cut the gazebo on one corner to get it to fit."
"Timely arrival and perfect replacement part. Great response to my photo of original "
"I needed a replacement for a swing canopy. I didn’t have a part number or serial number. Just sent Garden Winds pictures of the swing and top and their experts will figure it out for you. Great Customer service!"
"I have ordered a replacement canvas before and have been very pleased. The only bummer this time is the supply chain issue, ordered in March but won't receive until June. Hopefully that anticipated date doesn't change :) "
"I needed to replace a 5 year old Gazebo top but had no idea which one to pick. I sent them a picture and they sent me the part number. I order it at a good price and it shipped the next day. "