ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.80/5
Chance of future purchase:
3.52/5
Shipping & packaging:
4.38/5
Customer service:
3.81/5
Return/Replacement policy:
3.84/5

Verified
5/5

2023-12-22

Swing fabric

"The fabric on our swing had dry rotted and we needed replacement fabric. I found the perfect solution here. I needed two of them for our large swing and I love the way we can easily take them off and store them with our cushions when we’re not using the swing, because It will greatly increase the life of the fabric. You wind it around the swing frame and clip it in the back. Before I ordered, I had a question and called the company and the person who answered the phone was super nice and helpful. We received our order in very good time. If you’re not satisfied with the order, you can return it and get your money back. They even send a return label."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2023-12-20

Canopy top

"Had to return the canopy top as it was not the right size - even though I ordered the larger size-and model numbers of swing matched - took pictures and gave dimensions on the top I need when returned the top I was sent back - will wait and see what happens - tried calling customer service but never was able to speak to a person. I was trying to clarify dimensions of what you stated and what I really needed "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-19

Great site

"Was able to find exactly what I needed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-19

Three canopy tops all fit perfectly

"We love Garden Winds! Years of ordering replacement canopies from Garden Winds they have always fit perfectly and lasts for years. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-08

Beautifully Made Canopy

"This canopy is made with great quality fabric and beautifully made The color is brilliant
Will buy again from this company
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-14

Completely satisfied

"The new umbrella fit exactly like the old one. Very good fabric. Arrived within a week. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-14

Replacement Cover for Planter Gazebo

"The customer service, pricing and shipping were great! I have not put the replacement cover on yet as it is winter. Customer service helped me in finding the correct cover. Thank you for your great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-12-14

New canopy

"Very responsive and ultimately I was able to place an order for a replacement canopy, but it’s not in stock with no estimate on timing."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-12-13

Great service

"Won’t know about product till spring, but the price and quick shipping excellent. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2023-12-13

Easy to find what I was looking for

"It was quick and easy to find the replacement Gazebo cover that I was looking for. Especially since I was able to find my purchase form 2016 and re-order the same product. It fit like a glove!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2023-12-13

Terrible experience

"No instructions - customer service was no help"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-13

Excellent

"Returned with no question asked. Helped find the correct item for my need. Much thanks for the excellent service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-13

Gazebo

"I needed to call the place my order very fast, friendly service very helpful and I received my package really quick
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-12

Great Service!

"Prompt response and fast shipping! Great service. Would order again. Thank you!"


Verified
5/5

2023-12-12

Gazebo cover

"They sent the exact cover i need to replace a worn out Gazebo cover. Nice customer service. too "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process