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Product & services pricing
3.84/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.56/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5

Verified
5/5

2022-03-08

Not fake

"Shipped right away, just right!!"

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Verified
5/5

2022-03-08

Good product

"I was skeptical initially. I would order again."

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Verified
5/5

2022-03-08

Friendly service, fast delivery!

"The staff was very helpful and friendly. My product shipped and arrived AHEAD OF SCHEDULE! How often does that happen these days?"

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Verified
5/5

2022-03-08

Great web site

"They make it very easy to find a replacement canopy. They display pictures of various patio swings that helped me select the correct canopy for my porch swing. The product seems to be good quality."

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Verified
1/5

2022-03-08

Once I actually get my order......

"Once I actually get my order i might be able to do this survey!
Why would you ask someone to rate something before getting services?
I am waiting to be notified if and when the product is actually going to be sent!
"

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Verified
5/5

2022-03-08

Canopy

"Sent picture of frame you were so quick to send back info on the canopy that would fit. Ordered it received it in a couple days and it fits perfectly. The whole process was awesome "

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Verified
3/5

2022-03-07

Patiently awaiting

"Order date 20Feb22 ....knowing delivery would probably be delayed - will patiently await delivery but the since the last canopy lasted 'bout 6 years it'll be worth the wait; ergo, the surveys should perhaps be sent out a little later after the orders are sent. "

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Verified
5/5

2022-03-07

Perfect Fit

"This replacement canopy was a perfect tight fit, price was very reasonable and the quality is premo. I had reservations about buying a replacement canopy after my less than 9 month old canopy gave way to one hot summer and strong winds; plus a neighbor had no luck in finding one to fit his existing frame. This one however, fit perfectly on my frame and the fabric is of a higher quality than my original. I hope to get a few seasons of use with this one."

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Verified
4/5

2022-03-07

easy to order

"web site self explanatory to discover model required"


Verified
3/5

2022-03-07

Returning customer not satisfied

"This would have been our third canopy top . They used to have different sizes for our Tivoli gazebo. This time they only had one. It was too small. "

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Verified
5/5

2022-03-07

Replacement Canopy

"Last year, I ordered a replacement canopy for our Gazebo from Garden Winds, but we unfortunately left it up during a very bad wind storm. It was only ripped in a few areas where a tree branch had ripped through it, otherwise it would have been fine. When I ordered last year, it took a while because they were waiting for a shipment to come in, but it was sent out the next day after they received it. This year, I decided to order 2 canopies (just in case) to have a spare available. I ordered on a Sunday night and had it that following Friday. I've had nothing but great service from this company and they are responsive to emails. The 1st canopy was high quality and fit our gazebo perfectly. I'm in New England, so we won't be putting up the canopy for probably 2 more months until we know the winter storms are done, but my expectations are that these 2 canopies will be just as good as the first one. I would highly recommend Garden Winds! So glad I found them or we would have had to replace our entire gazebo!"

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Verified
5/5

2022-03-07

Replacement canopy

"Quality and fit of canopy fabric was excellent. Definitely needed to watch a video of how to remove the old canopy, measure, and then install the new canopy."

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Verified
5/5

2022-03-07

Excellent service!

"We have been buying replacement covers from garden winds for years and they never disappoint. Excellent company!"

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Verified
5/5

2022-03-07

Great quality product!

"This company is so great to work with!"

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Verified
4/5

2022-03-07

Nice

"Always a good looking, tight fitting tarp when I receive it. I just wish they would last a little longer."

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