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Product & services pricing
3.84/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.56/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5

Verified
2/5

2022-03-06

Vague/inaccurate item descriptions

"We ordered two canopies over a years time, both were too small for our Mainstays 3 seat swing even after describing model and dimensions. We secured the first with unsightly bungee cords, made it work for a summer, returned the 2nd....could not find any other sources. Easier to get a new swing."


Verified
5/5

2022-03-06

Great in every way

"Ordering was smooth. Tracking kept me informed of delivery. Replacement gazebo top went on fairly easily…only a few curse words from the husband which is how I rate things. I chose an upgraded top, so hopefully it will last longer than the last replacement. Generally I only get one year from them. Hopefully this one will last a bit longer. "

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Verified
4/5

2022-03-06

Make your product better

"Add more grommets please."

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Verified
5/5

2022-03-06

Good customer service fast shipping

"Just what I needed. Helped to fine right canopy to fit my frame."

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Verified
5/5

2022-03-05

"Great service and prompt delivery"

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Verified
5/5

2022-03-05

Canopy and cushions.

"They are great to deal with but I am still waiting on the items. "

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Verified
3/5

2022-03-05

Revirw

"Took to long to locate, order and receive. Works ok tho "

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Verified
5/5

2022-03-03

Helpful

"I was ordering a replacement canopy for my out side swing that I had purchased a few years ago. I did not have a product number but Customer service was very helpful in getting me the correct canopy. It arrived quickly and in good shape. "

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Verified
5/5

2022-03-03

Excellent!

"Easy to find what I needed. Good service. Fast delivery."

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Verified
1/5

2022-03-02

It cost me $45 to find receive and return a misrepresented item.

"The gazebo cover I ordered was not as pictured and described on the Garden Winds website.
The cover was too small. In addition, it had 12 grommet drain holes which are not pictured or described. I was charged $45 in total for shipping both to me and to return the item.
"

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Verified
5/5

2022-03-01

The new umbrella fits great, it was easy to put on and is really nice lookin!!

"The team was very helpful in selecting the right umbrella replacement cover !! shipping was fast too"

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Verified
5/5

2022-03-01

my shade

"I found the item I needed also order a better one then the one that came with the swing.p"

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Verified
4/5

2022-02-28

Old Fashioned, but worked.

"I couldn't find listings for the needed parts online. A slow - albeit friendly - phone call and clumsy payment process ensued. In the end, however, I got what I needed."


Verified
5/5

2022-02-28

Canopy Replacement

"This is the second time I order from Garden Winds..I am beyond happy that the canopy fit perfect & the quality is great..Now on to enjoy my gazebo with a new canopy.
Thank you!
"

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Verified
5/5

2022-02-28

Garden Winds

"Been using them for years "