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Product & services pricing
3.92/5
Chance of future purchase:
3.66/5
Shipping & packaging:
4.56/5
Customer service:
4.02/5
Return/Replacement policy:
4.14/5

Verified
5/5

2023-11-17

Excellent

"Customer service was able to look up the replacement I needed from a previous order, because I could not remember the name of our gazebo. And we received our order in 2 days!!!"


Verified
5/5

2023-11-17

Perfect fit

"Bought our home and the gazebo was already here, after a windstorm tore the cover to pieces I was left trying find a replacement canvas. Sent a few photos to Garden Winds and they informed me of the make and model! Ordered the color and size and 3 days later it arrived and was installed. Perfect fit!"

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Verified
1/5

2023-11-16

Disappointed

"Ordered a replacement canopy for Coleman 13x13 tent and have not received it after a month. Tried to call them but was put on hold and then the system shut down. "


Verified
3/5

2023-11-16

Could do better

"Was very glad to see the umbrella canopy for my umbrella is stock. However, when the canopy came in it was not as advertised in the site photos. Contacted customer service and they verified that nothing on hand was like the photos on the site. Was offered a 15% discount for my troubles or a full refund for the return. I needed a canopy so I elected to go with the 15% discount. Do better guys, your site listed various canopies for this model of umbrella, but none of them were like what is pictured."

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Verified
5/5

2023-11-16

Excellent website and service

"Based on a photo I sent them, Garden Winds was able to select the EXACT fit for my 8 year old Gazebo!! Communications were great as is the quality of the product. I am very glad I found Garden Winds and will recommend them base on great communications and quality product."

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Verified
5/5

2023-11-15

Great Service and products

"I come back every time due to great service and quality products. "

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Verified
5/5

2023-11-14

Replacement Gazebo Cover

"The replacement gazebo cover we ordered was delivered quickly and we are happy with how easy was to order."

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Verified
5/5

2023-11-12

Repeat buyer

"I am a repeat buyer and will continue to be"

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Verified
2/5

2023-11-11

Been waiting on delivery

"Two weeks and nothing I’m waiting and waiting and waiting and waiting and waiting and waiting…"

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Verified
5/5

2023-11-10

Shipped immediately

"Ordered replacement gazebo canopy for next year. It was shipped faster than expected. This is the only place I have found that carries this item. "

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Verified
5/5

2023-11-10

Replacement canopy for lawn swing

"The canopy was shipped quickly, and arrived very well packed, in perfect condition, high quality, and is a perfect fit!"

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Verified
5/5

2023-11-09

Great service

"Ordered a palm and was ready to plant. Very healthy and doing well in my yard. Great value and fast shipping. "

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Verified
5/5

2023-11-08

gazebo top

"Pleased with quality and fit. Just hope it lasts as long as the original 5-6 years, not 1-2 as some of the reviews state. We shall see."

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Verified
3/5

2023-11-08

Email

"I emailed the dimensions and pictures of my item. I never received a response "

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Verified
5/5

2023-11-06

Wow…

"I ordered day one, I had Cover the very next day! I wasn't expecting this at all! A week or 3 days maybe, depending on time ordered. Item was on shipment status the same day order placed and received next day. Company and I are not even close by each other. Thanks "

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