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Product & services pricing
3.94/5
Chance of future purchase:
3.66/5
Shipping & packaging:
4.52/5
Customer service:
3.98/5
Return/Replacement policy:
4.14/5

Verified
2/5

2023-09-21

Quality Issue

"Sadly, the canopy I purchased was too small, it was 2 inches smaller than the listed measurements, which does not allow the umbrella to open completely. They would not replace it, only offered for me to return it for a refund. They did offer to slightly discount it which is why this is not a one star review. I would have wished they would replace it with the hope it was a one off issue. There was such positive remarks about the Customer Service on-line that my expectations were much higher than the outcome."

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Verified
5/5

2023-09-21

Great replacement's

"The website is easy to use and have just about every replacement top you could need. I have a few different kind of tops and they all have been allot better than the original ones."

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Verified
5/5

2023-09-21

Very satisfied!

"We were very impressed with the quality of the replacement gazebo cover. A step up from our original cover."


Verified
5/5

2023-09-20

Swing canopy

"Perfect fit. Easy install."

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Verified
3/5

2023-09-19

At least they let me know....

"Garden Winds website is pretty good, the service is pretty good, but the item was not in stock. They did send an mail to say that it wouldn't be restocked for several months and that wouldn't be charged until item shipped."

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Verified
2/5

2023-09-19

Order never received or acknowledged

"Ordered swing cover about a month ago. Never received reply and haven’t received item. "

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Verified
5/5

2023-09-19

Garden Winds is my go to site to order many misc. items for my patio. Very satisfied!

"Site is easy to view and navigate through items. Prices are some of the best I've found!"

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Verified
4/5

2023-09-19

Very satisfied

"The gazebo top came within days of ordering it. The quality is better than the original "


Verified
5/5

2023-09-18

Gazebo and swing frames life saver.

"Garden Winds has an excellent range of products, and the descriptions included ensure for a correct fit to my gazebo or garden swing.
Totally satisfied!
"

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Verified
5/5

2023-09-18

A large selection of canopies

"Garden Winds has a large selection of canopies. For some unexplainable reason the squirrels in my yard decided to chew on my netting. Garden Winds had my canopy with the netting I needed."

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Verified
5/5

2023-09-18

Swing canopy

"Excellent service and help finding the right canopy. Quick delivery. "

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Verified
5/5

2023-09-18

Costco swing patio cover

"The team at Garden Winds quickly responded to my requests and asked for pictures to verify product fit. Very happy with result!"

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Verified
2/5

2023-09-18

"Never received the umbrellas! Lack of inventory"

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Verified
5/5

2023-09-18

Excellent attention to details

"Grommets and sticker for reorder are excellent details that I appreciate!"

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Verified
5/5

2023-09-18

Replacement canopy

"I bought the shelter several years ago and needed a replacement canopy. I am grateful the canopy was still available"