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Product & services pricing
3.81/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.52/5
Customer service:
3.97/5
Return/Replacement policy:
3.94/5

Verified
5/5

2023-08-08

Canapé

"Very helpful customer service "


Verified
5/5

2023-08-08

Good experience

"Everything was simple! No hassles. Nice product!"

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Verified
1/5

2023-08-08

Refund

"Sent the wrong weight bar"

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Verified
1/5

2023-08-07

Not the same size about 1/2 inch shorter than needed, and have to pay for return shipping

"The canopy is about 1/2 inch too short and I ordered the proper one now I have to pay for return shipping ridiculous"


Verified
5/5

2023-08-07

We're so happy to have found this website several years ago!

"They always have available replacements for our gazebo, garden swing, and now our cantilever umbrella! Communication is easy. Prices are fair and shipping is prompt! "

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Verified
5/5

2023-08-07

Excellent Service, Excellent Quality

"It is so easy to order through your website. This is the second time I am ordering the replacement canopy for my swing. Unfortunately, the first one I bought lasted just 3 years. (I didn't get the higher quality one. Also, we had visitors from the trees - rats - who helped its decay along the way.) So happy with my new canopy. Got the higher quality fabric this time. Hoping it lasts much longer."

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Verified
5/5

2023-08-06

Thanks

"The replacement awning worked perfectly thanks to your dedicated staff who looked at pictures I sent and identified the make and model. Thanks. "

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Verified
5/5

2023-08-06

Perfect!

"We bought a house that already had the metal gazebo frame, we took a picture of the frame and got back the recommendation in a few minutes, it fit perfect! Thank you! "

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Verified
5/5

2023-08-06

Swing Canopy

"Ordered a replacement swing canopy to replace one that was worn. Fit perfect. My only complaint was it took over a week to receive it. However we are pleased with it."

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Verified
5/5

2023-08-06

Excellent product

"Received product and am very happy overall with it!!!"

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Verified
3/5

2023-08-06

Replacement canopy not quite right

"The replacement canopy for my 2 person swing was an inch too short to attach it to the frame. The material did not seem sturdy enough to hold up to the weather so I will be returning it."


Verified
5/5

2023-08-06

Excellent product

"The service and shipping was fast and the product seems to be of excellent material. It is the same as we have except the color is beige rather than black which means that it should not get as hot."

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Verified
5/5

2023-08-06

80 mph winds

"We installed the new canaopy and was very happy with fit and quality, that evening we had a huge storm bringing in 80 mph winds. We lowered the canopy and watched it as the winds blew and it withstood the storm with no damage."

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Verified
3/5

2023-08-05

Good product ok service

"The pergola cover is usually good quality and this one was the same.
Customer service was ok. Be careful as they don’t tell you the order is canceled.
"

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Verified
5/5

2023-08-05

Good product,

"fits like original and received in a timely manner. p"

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