"I find it ludicrous that you do not sale canopy netting separately"
"Ordered same product in the past ,this order not even close to being right size"
"I have ordered in the past and have absolutely loved their products and their service and it saddens me to write this review. I got.my new canopy and put it up. Two days later we had a light rain and noticed water dripping on us from multiple holes in the canapy. Every seem like is perferated with holes and not just on the seem like. Our precious products did not have this issue at all. It never leaked water at a seem. I understand these are not water proof but this is a manufacturer defect with a bunch of holes.
I got a hold of customer service the first time and the offer me a 20% money back on a replacement canopy which is kind of insulting. I call back a second time and customer service actually tells me that sometimes those defects happen durrwn manufacturing of the product. I just don't understand why this company will not stand up to their warranty that they have attached to their product. I am going to take this product off it's frame and put the old one back on even though it has a 12 inch hole in it. At least it doesn't leak on us or my expensive furniture and it doesn't leak at the seems
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"Impressed with Garden Winds. Excellent products. Excellent service. Attention to detail."
"Both orders were on time and fit my needs. "
"Replacement canvas umbrella is on back order. The original one did not last long. "
"Awning arrived on time and well packed. "
"I got the canopy in the correct time but it did not fit correctly. I kept it because I have not been able to find one that connects with the bars across. It works ok, so I did not send back.
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"No issues, promo delivery.
I assumed it came with the mesh surround-which it did not; which was on as I don’t like the mesh anyway. Too many bugs and bird were getting caught in the mesh before and ruined it."
"Had a cheap canopy on recently and finally switched back to the best available. Sure beats buying a new frame. "
"Fits great no problems anxiously awaiting seat cover"
"Sent a picture of our umbrella and they were able to determine the correct replacement. Site was easy to use and navigate . It arrived very fast after purchase. Easy to install and perfect fit."
"Company took the time to look at photos of my current umbrella, recommended a replacement with a link and it fit perfectly!! Thank you!!"
"Great from the start to finish. "
"I PURCHASED A GLIDER IN 2016 AND WAS ABLE TO REPLACE COVER THIS YEAR . ALTHOUGH HAD TO GET ANOTHER COLOR. THE PRODUCT ARRIVED WITHN 5 DAYS OF ORDER. EXCELLENT SERVICE."