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Product & services pricing
3.81/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.52/5
Customer service:
3.97/5
Return/Replacement policy:
3.94/5

Verified
5/5

2023-07-10

Easy to find item

"In finding the item/product, it was easy, quick check out and product was to my liking. Fits perfect!"


Verified
5/5

2023-07-10

Canopy

"Could not find a canopy for my swing your firm found one that fit"

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Verified
1/5

2023-07-09

Unsatisfactory

"Placed my order got an email and immediately after receiving first email my order was canceled. Didn’t receive notice explaining why just that order was canceled. Found exact canopy replacement 2 times less than what was gonna pat here. Don’t recommend no feed back no nothing"


Verified
5/5

2023-07-09

Perfect fit

"I’ve been looking for replacement canopy and netting. Garden Winds came thru! Just what I needed. "

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Verified
3/5

2023-07-09

Cover on backorder

"We are awaiting the gazebo cover availability at this time."

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Verified
5/5

2023-07-09

Swing seat repair.

"Site was very easy to navigate. I would like them to sell more replacement cushions. I only found one option and it was too small."

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Verified
1/5

2023-07-08

Poor quality

"Needed replacement canopy for Garden Wind 2 sear canopy swing. Found there were 3 different types sold at Lowes. Researched and found corre t model. Could Only find it on this site and with shipping cost $80.00 . Ordered and was satisfied with delivery, However, the canopy was not the same same qualtity was not nearly as good as the original. For that price I had to purchase and apply Scoych. Guard before installing.
It was the correct model, but the first rain the warer pooled in several spots and caused a mess. Seems like the new type fabric (old one did not have rhe webbing) fit looser allowing it to sag under the water and the little holes with grommets are not positioned correctly to drain. I put pool noodles under it before the next rain and it performed a little better, only pool in one spot. When I purchase a replacement from the original company and pay almost half the price of the original complete swing I expect to receive something that is the same qualtity as the original.
"

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Verified
5/5

2023-07-08

Garden Winds comes through

"We weren't sure how we were going to repair the canopy shading our Garden Winds bench-swing. We had purchased it from Costco some 8 years ago. The canopy was torn and we had no idea as to how to replace it. Garden Winds came through with a canopy that is more resilient than the original. It took an hour or so to replace the canopy . But once we had it restored, our bench-swing looks great again and we're sure that this will last longer than the original. And the price was reasonable."

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Verified
3/5

2023-07-07

No instructions

"I called customer service to replace cover and gave them the Product code UPC code, but they couldn't help me. So, I took a shot and ordered the 11.5ft cover.
When it came there were no instructions on how to replace cover.
The cover frame wouldn't collapse and I sent pictures, as requested. for some direction as to installation or repair. They had no advice.
"

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Verified
5/5

2023-07-07

Excellent service

"No issues and promo delivery "

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Verified
5/5

2023-07-07

10 x 10 canopy

"Everything was great. They matched my top perfectly. I sent pictures and dimensions of the frame and they gave me a match. Its nice to be able to use my canopy again. Thanks!!"

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Verified
5/5

2023-07-07

Return

"I ordered and received a canopy for my swing. It had a tear in it after a week. I contacted Garden Winds and they promptly sent me a new one. "

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Verified
5/5

2023-07-07

Gazebo roof

"Great product at a great price. Easier to install than I anticipated. "

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Verified
5/5

2023-07-06

Fast service

"I called their customer service. With their help, I was able to locate exactly what I needed and received it the next week. "

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Verified
5/5

2023-07-06

Canopy

"Easy to install. Am happy with it."

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