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Product & services pricing
3.91/5
Chance of future purchase:
3.54/5
Shipping & packaging:
4.46/5
Customer service:
3.88/5
Return/Replacement policy:
3.98/5

Verified
1/5

2023-06-30

Failure to launch

"I have tried two times to order this product and both times it stated the transaction was complete but weeks later find it never went through. No explanation as to why or that it did not. I had to double check my credit card statement to verify things.

I can only assume the product is out of stock or you do not ship to AK.

I still would like this item if it is available?
"

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Verified
2/5

2023-06-30

Replacement canopy

"Although the replacement is the correct size and fits well, the colour is beige which shows all the dirt .
For the price should have at least a few more colour choices!!!!!!
"


Verified
5/5

2023-06-29

Canopy

"The people I chatted with were very knowledgeable and assisted me in finding the right canopy for our gazebo. Highly recommend this company "

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Verified
5/5

2023-06-29

Great communication

"I took pics of my swing and was matched up with the swing replacement shade"

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Verified
5/5

2023-06-29

Replacement canopy umbrella

"First attempt was incorrect replacement. My fault. Garden Winds gladly accepted the return and sent the correct after reviewing my order for a replacement a few years ago. "

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Verified
5/5

2023-06-29

Very Happy with purchase

"Very pleased and satisfied with our new spa cover. Fits perfectly and great quality.
Took a long time - they mean it when they say 6-8 weeks, so plan accordingly.
Every time I reached out and inquired with any question I was responded to promptly and politely. Will never buy a cover from anywhere else.
"

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Verified
5/5

2023-06-28

Amazing customer service

"Such prompt and efficient service. Very much appreciated "

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Verified
5/5

2023-06-28

You were very helpful helping me decide which canopy I should order, perfect fit

"See above , was completely satisfied "


Verified
5/5

2023-06-28

Fantastic experience!

"Love, love, love how easy it was to work with this online vendor! I thought it would be easy to order a replacement canopy off of Amazon but was wrong. Thankfully, I found Garden Winds! Not only did I find the cover at a GREAT cost, they even exchanged messages over the weekend! This was wonderful because we were trying to get the canopy on short notice before our first house guests at our new home. Would definitely order again for any similar needs in the future! (And the quality of this canopy is FAR BETTER than what was on there before!!)"

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Verified
5/5

2023-06-28

"Good and fast service!!! Thanks!!"

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Verified
5/5

2023-06-28

Gazebo Canopy Order

"Great overall. Super fast delivery and exactly correct for our gazebo."

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Verified
5/5

2023-06-27

Great customer service

"Have an oddball patio swing . Sent a picture to them and they sent me a canopy that fits. I was told if it didn’t I could return it. No need to. Very satisfied. "

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Verified
5/5

2023-06-27

Order

"Very quick with my order, I appreciate that."

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Verified
5/5

2023-06-27

nice and easy.

"They give you full instructions to make sure you get the right fitment. Super fast shipping as well . 5 stars all around ."

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Verified
5/5

2023-06-27

Swing canopy

"Fast delivery and fits well. Time we I’ll tell if it will last but it looks like it should
"

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