ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.81/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.52/5
Customer service:
3.97/5
Return/Replacement policy:
3.94/5

Verified
5/5

2023-06-15

Excellent!

"The sizing on the website is exact and the quality is excellent. We received our order very quickly. Even the box was packed carefully. Every detail counts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-15

Nice replacement swing cushion

"A little pricey and the shipping seemed more priecy but it really ssems to be a nice cushion and much more affordable than replacing the whole swing. We replaced the cover last year, so we.should be good for another five years now.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-06-15

Lawn swing

"The replacement canopy was a perfect fit."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-06-15

perfect fit

"the product was a better quality than the original and fit perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-06-15

Excellent Service

"I sent in three photos, and two measurements and Garden Winds figured out the umbrella cover I needed. It arrived to Canada in less than a week. Good job! Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-14

Good Customer Service

"Very prompt in getting back to me. Love my new canopy and it fits perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-14

Great customer service

"Timely and responsive customer service. Issue was resolved very professionally. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-14

Good service

"Fast service. It took 3 days from the day I ordered to delivery"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-14

Just what I needed!

"The new awning and replacement cushion look great! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-14

Great company to order from!

"Always great working with this company! Love the products and the service. With our sun, we can usually get 2 years our of our gazebo cover, wish it was longer, but we love the product, and service. Thankfully we found someone who carries our specific cover!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-06-14

"Great customer service! Very helpful… My second time ordering from them!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-14

Gazebo cover

"They had the correct gazebo cover and we received it in 5 days. Fit perfectly "


Verified
4/5

2023-06-14

Great

"Would have done 5 stars but when we sent in a pic of our frame to confirm which canopy to purchase, the representative suggested a completely different canopy which we knew wouldn't work with our frame. We ordered the one we thought would fit and it fits great, a different color than the original, but still looks good. Shipping was also quick. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-14

Very satisfied

"The replacement canopy fit perfect and I received it in the time frame that was promised!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-06-14

Excellent service and quality

"Product fit well, unable to find elsewhere. Older umbrella, thank you so very much. Service staff great. Fast delivery, overall excellent experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process