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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2017-10-31

Gazebo replacement top

"Online experience was excellent. Drainage holes are not spaced properly and collect water. won't buy this again."

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Verified
5/5

2017-10-30

Perfect Fit

"Kind of skeptical that the top was going to fit. It arrived sooner than expected which was a nice surprise. Immediately installed the gazebo frame and it was a perfect fit. The quality was better than expected and we really liked the color. Very happy with the ordering process to delivery and installation. Thanks!"


Verified
3/5

2017-10-30

information lag

"Had to wait several weeks for answers to my questions regarding two different products. When questions were answered they were often answered more than once by different people. Generally frustrating."

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Verified
4/5

2017-10-30

Replacement cushions

"I was happy with the color and fill of the swing cushion, the arm cushions weren't the right size but I'll try to make it work. My order arrived very quickly. Thanks "


Verified
5/5

2017-10-30

Garden Winds Canopy Replacement

"The option to text a picture of my gazebo frame was a brilliant option. I wish i had seen it sooner. My canopy was identified within an hour and the order was placed. Quick delivery made this experience outstanding."


Verified
5/5

2017-10-30

Replacement Canopy

"Received as ordered in a timely fashion"


Verified
5/5

2017-10-30

Quick shipping; snug fit

"Ordering was efficient, and shipping by UPS was very fast. When the canopy arrived on 10/21, I installed it on the swing temporarily to make sure there were no problems. Found the fit to be very tight, which made it difficult to install properly. I'm hopeful that the fabric will stretch slightly with age so that this won't be a problem next spring. Although it's not an exact match for the original canopy's fabric type and color, it looks great. "

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Verified
5/5

2017-10-30

canopy replacement

"Awesome product. Fast shipping. I'm happy with the purchase. "

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Verified
5/5

2017-10-30

Very pleased

"Correct article, delivered on time."

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Verified
5/5

2017-10-30

Thank you

"It was lit. It was lit. It was lit."

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Verified
5/5

2017-10-29

Great Quality

"The items we received were as described, and wen together easily.
The only suggestion Could make would be to include some instructions along with the replacement cover
"


Verified
4/5

2017-10-28

Gazebo Top

"The service in providing the replacement cover was very good. The only problem is that, even with rip-stop nylon, the cover only lasts for two years before needing replacement. This is in the northeast and taking the cover off for the winter."


Verified
5/5

2017-10-28

"Easy to use web site to order the canopy "


Verified
1/5

2017-10-28

Gazebo Replacement

"I bought a "Benen" gazebo replacement top. I paid $279.99 (US) plus tax for this replacement, bought the more expensive Riplock version. It is a terrible replacement. It did not fit correctly, my husband had to loosen our gazebo to get the corners to go over top of the finial posts. The grommets are not reinforced and this is the 2nd year now for it and having taken it down we will not get another year from it. The grommet holes are tore and it is not able to be fixed. What a waste of money. The original was bought from Walmart and that top lasted 7 years, and it was not the grommets that failed in the end, it was the fabric becoming sun worn. I would never recommend this product to anyone. Very disappointing!"

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Verified
5/5

2017-10-27

Excellent service

"Ordered and great product"