ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.94/5
Chance of future purchase:
3.66/5
Shipping & packaging:
4.52/5
Customer service:
3.98/5
Return/Replacement policy:
4.14/5

Verified
3/5

2017-09-25

a little disappointed

"already filled out a review of the product I purchased. Not sure why I am getting yet another survey/review request.
"


Verified
5/5

2017-09-24

Grill canopy. Wonderful

"It was great...would order again"


Verified
4/5

2017-09-24

Price

"The order was processed and rmails were sent at each stage. The item was a replacement cloth cover for a gazbo and the pri e was very high compared to the same product ordred before. The cover actually almost tripled and I could have bought an entire gazbo new at Walmart with gazbo and top for only about 30 bucks more. The only reason I didnt was the gazbo is bolted to a concrete patio."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-24

Swing Cushion

"My replacement swing cushion was great. It matched perfectly with my swing."


Verified
5/5

2017-09-24

Great product

"Prompt delivery and great product"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases

Verified
5/5

2017-09-24

Excellent

"Cover fit perfectly.
Nice looking .
"


Verified
5/5

2017-09-24

Love the shade and color. Worked perfectly

"Very easy. Order delivery was prompt"


Verified
1/5

2017-09-24

Awful customer service

"I purchased an item and it was not at all like I expected. I called to return and the customer service department was extremely rude! I will not be purchasing from them again, and I will make sure no one I know does either."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-24

perfect fit

"Everything went perfectly"


Verified
4/5

2017-09-22

Good to find replacement

"I was happy I was able to find a replacement for my swing canopy. I first found the USA website and saw items wanted to order but couldn't. I researched and found they had a Canadian site with price differences. What you need to know is the price on Canada site includes shipping and customs. Not happy was in US$ though as made it more pricy they think should be. I do think they need to add more of the products from USA to their site as there were some I wanted. You can do by phone but rather do online myself. I measured mine and ordered one that would fit. Keep in mind, they may be slightly larger and not fit 100% same. "


Verified
5/5

2017-09-22

Perfect Fit

"We ordered a gazebo top and it fit perfectly. The quality was good and it went up with very little trouble. You need a second person to help, but it was easier than expected!"


Verified
5/5

2017-09-22

Great service!

"It was a pleasure working with someone who took care of my request immediately and without any problem. This does not happen very often. And the order was delivered quickly - I must be dreaming!!"


Verified
5/5

2017-09-22

Canopy Cover

"Staff was helpful in getting the correct cover after I sent a picture. Numbers would not match and they made a recommendation.
Cover fit perfectly and it appears to be of better quality than the original. Quick shipping and the price was reasonable. I will deal with Garden Winds again.
Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-22

Perfect Fit!

"This is the third replacement canopy that I have purchased over the years and it fits just as perfectly as the original. I especially like the rip-stop construction which adds to the life of the canopy. I have recommended Garden Winds to a couple of my friends who were trying to find replacement canopies as well."


Verified
4/5

2017-09-22

Canopy

"Very easy to find a replacement for the gazebo. Know I am waiting for it"