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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
1/5

2017-09-24

Awful customer service

"I purchased an item and it was not at all like I expected. I called to return and the customer service department was extremely rude! I will not be purchasing from them again, and I will make sure no one I know does either."

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Verified
5/5

2017-09-24

perfect fit

"Everything went perfectly"


Verified
4/5

2017-09-22

Good to find replacement

"I was happy I was able to find a replacement for my swing canopy. I first found the USA website and saw items wanted to order but couldn't. I researched and found they had a Canadian site with price differences. What you need to know is the price on Canada site includes shipping and customs. Not happy was in US$ though as made it more pricy they think should be. I do think they need to add more of the products from USA to their site as there were some I wanted. You can do by phone but rather do online myself. I measured mine and ordered one that would fit. Keep in mind, they may be slightly larger and not fit 100% same. "


Verified
5/5

2017-09-22

Perfect Fit

"We ordered a gazebo top and it fit perfectly. The quality was good and it went up with very little trouble. You need a second person to help, but it was easier than expected!"


Verified
5/5

2017-09-22

Great service!

"It was a pleasure working with someone who took care of my request immediately and without any problem. This does not happen very often. And the order was delivered quickly - I must be dreaming!!"


Verified
5/5

2017-09-22

Canopy Cover

"Staff was helpful in getting the correct cover after I sent a picture. Numbers would not match and they made a recommendation.
Cover fit perfectly and it appears to be of better quality than the original. Quick shipping and the price was reasonable. I will deal with Garden Winds again.
Thanks
"

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Verified
5/5

2017-09-22

Perfect Fit!

"This is the third replacement canopy that I have purchased over the years and it fits just as perfectly as the original. I especially like the rip-stop construction which adds to the life of the canopy. I have recommended Garden Winds to a couple of my friends who were trying to find replacement canopies as well."


Verified
4/5

2017-09-22

Canopy

"Very easy to find a replacement for the gazebo. Know I am waiting for it"


Verified
3/5

2017-09-21

Prompt

"Very quick and service on the internet but didn't fit my swing"


Verified
5/5

2017-09-21

Helpful

"They helped me find the right canopy even though I didn't buy the original awning, but was given it as a gift. They had only my description and pictures through email to go on. Had it not fit, they would take it back - already had return shipping labels! Awesome!"


Verified
5/5

2017-09-21

Perfect

"Quality and size are more than expected. Fits perfect, easier to install than the original.
"


Verified
2/5

2017-09-21

Disappointed with the quality of the product

"The fabric is thin and the stitching started to tear as we put it on. The panel for the rod does not fit the original frame. I am afraid it won't last long."


Verified
5/5

2017-09-21

Easy to find the right cover and delivered quickly.

"Your site is well organized so that finding the right gazebo cover was very easy. I like that I had options re: the quality of the cover I purchased. The product was delivered in 2 days."


Verified
4/5

2017-09-12

Horst

"A very good experience,thanks."

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Verified
5/5

2017-09-20

Better than the original canopy for the swing

"Prompt arrival, easy to replace, excellent quality"

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