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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
3/5

2017-09-06

Return

"I had to return a replacement canopy. Hopefully it gets credited to my account! "


Verified
5/5

2017-09-06

Great service

"I got it right away ...great service. "


Verified
5/5

2017-09-06

Happy.

"Replacement cover fits perfectly, super quick delivery. Would deal again with Garden Winds. "

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Verified
5/5

2017-09-06

Speedy, trustworthy, good value

"Expedited the purchase quickly, arrived with no issues.
Very good.... will return and recommend.
"


Verified
5/5

2017-09-05

Great service

"I had purchased a cover for my gazebo, but it was the wrong one. I sent a text with pictures and I got an almost immediate response with a link to the correct one. They also helped me with how to return the wrong one. It was a very pleasant experience and I usually have problems with customer service as it is usually terrible. Not in this case. It was great"


Verified
1/5

2017-09-05

Replacement Canopy

"I ordered a replacment canopy for my swing I purchanced from Garden Winds. I check to see that I ordered the correct replacement for my model and bought it. When I recieved the item it is clear that it does not fit. Not only that but it is nowhere near the same color. I emailed costumer service and have recieved zero response. "

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Verified
5/5

2017-09-05

Happy with the canopy

"I was surprised the canopy fit so well. I am very happy with it. The last one (which tore due to wind and being three years old) never did fit right and the material was very thin."


Verified
5/5

2017-09-05

Had what I needed

"Easy to navigate around website,"


Verified
1/5

2017-09-04

Horrible Customer Service

"Contacted them about problem with product and they would not help. I will never purchase another item from them. "

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Verified
5/5

2017-09-04

Good Stuff

"Third roof for our 12 year old Gazebo. Easy to order, very quickly received. Lasts under intense summer sun for about three years. "

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Verified
5/5

2017-09-03

Gardenwinds canopy

"delivered fast, easy to install"

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Verified
1/5

2017-09-03

Back order too long

"Still waiting on past order. "


Verified
5/5

2017-09-03

Service

" I spoke with a young lady by the name of Joslyn who was extremely helpful. The replacement canopy has arrived and I'm anxious to put it on the swing. I'm sure it's going to be perfect. "


Verified
5/5

2017-09-03

Replacement top.

"The top was excellent but I wish there had been some guidance on how to install it on a frame that was already assembeled."

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Verified
5/5

2017-09-03

Efficient and prompt

"Ordered a replacement canopy. After a few communications which were helpful we received the tarp within the week. "

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