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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2018-11-20

Good transaction

"I have used them before and every time has been good "


Verified
4/5

2018-11-20

Easy and fast

"The process is simply and quick. "

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Overall product shipping and delivery process

Verified
5/5

2018-11-18

Gazelle outperforms Apple

"I sold an iPhone and a MacBook to Gazelle paid more, provided easy to use quality shipping container, paid me promptly!!!!
So much better than my experience with Apple itself!
"


Verified
5/5

2018-11-13

Easy Transaction

"It was a timely and painless transaction."


Verified
5/5

2018-11-12

The Best

"I have used Gazelle for a number of years and always with a fair and positive experience. Thank You!"

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Verified
5/5

2018-11-12

Great Option

"Gazelle is an exceptional option to dispose of your old cell phones. The reimbursement is very fair and their response time is excellent. Highly recommended.



"


Verified
5/5

2018-11-12

Excellent Experience

"Fair offer, box sent quickly and check sent even quicker. Best way to sell!!"

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Verified
5/5

2018-11-06

Highly Recommended

"Fair, easy to use, quick and easy!"

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Verified
5/5

2018-11-06

Repeat Customer

"Gazelle is the easiest and most profitable way to sell a phone. I am a repeat customer and have referred friends and family to Gazelle. "

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Verified
5/5

2018-11-02

So easy!

"I love Gazelle! It allows me to get some money back from my old device! I had an old iPad that Apple wouldn’t have given me anything for if I recycled my product with them. But Gazelle gave me over $50! Awesome!"

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Verified
1/5

2018-10-29

Dishonest Company

"Dishonest company! I sent in an absolutely flawless device (that was in a case with a screen protector from day 1). Gazelle claimed the condition was not flawless and reduced my value by $100. I didn't even request for them to send my device back given it seems some people who did so received back devices that weren't the same as what they sent in. Horrible service. Dishonest business. Shady practices. BEWARE!"

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Verified
1/5

2018-10-27

Sold me a faulty iphone

"I purchased a used iphone 6 from Gazelle but within a couple of weeks of using it it started to bulge and stopped working properly. We brought it into an apple genius bar and they said that that battery was faulty and it was swelling, causing the bulge. We can't just swap out the battery. The bulging caused damage to the the phone that will cost 290 pounds to fix, which is more than the cost o the phone! Ordering this phone from them was a mistake. They also don't want to exchange the phone. Buyer beware."


Verified
5/5

2018-10-26

Excellent Experience!

"On the same day my items were received, I received the Paypal payment. Couldn't ask for better service!"


Verified
5/5

2018-10-26

Great

"Great service all the way around"


Verified
5/5

2018-10-24

Efficient and fast

"Had a couple old phones and got great service from Gazelle. Money hit my account quickly too!"

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