"I never receive my tracking number but did get them with 2 days"
"Don't find many deals in the middle of the season. I found one on boots at Gear West."
"The Salomon Pilot boots are perfect! The price was excellent and they arrived in just a few days.I can't wait to get out on the trails with them!"
"I have been impressed with the great service that I receive time and again when working with the fine folks at Gear West. Thank you... "
"I love shopping with Gear West! Everyone is super friendly, knowledgeable and ready to help at a moments notice.
You can always pick up on helpful hints while buying much needed products for skiing throughout the year. I.E. Make sure you have all the waxes you'll need for all conditions because your favorite might be sold out before the big race. This is of course everyone and their mother is buying the same top coat for the conditions on that weekend.
Next: Your new ski is going to be perfect for you as the crew at Gear West has awesome education and technology to fit you up right. (Take great care of those great ski's) ;)
And last: Your never going to be disappointed with Gear West as long as you listen and understand your sport. They are setting you up with the tools, just be wise to care and respect them."
"I bought these glasses to help me see in poor lighting conditions while skate skiing and the lighter lens insert works very well. I am also pleased that fogging was at a minimum and they fit nicely. I like the very sturdy case to help keep them protected. I highly recommend these glasses."
"My parcel arrived in record time and was exactly what was ordered. I appreciate packaging that allows me to make a return without having to buy packaging. Another company sent a pair of ski pants that did not fit me and the packaging was unreusable. I had to spen $3 for a large bubble mailer to send them back!
The GearWest website stays up to the minute up to date, so when ordering a scarce item, you can be sure that they really have it. I checked inventory after making my order of the last remaining size of a particular pant and sure enough it said 0. I have ordered from companies before that that didn't immediately track inventory changes only to receive an email that "the item I ordered is no longer available". Pfttttt on that.
Great job, GearWest!"
"these shoes are fabulous for running in icy conditions, have used them 3 times now and am so psyched I bought them..."
"Everything was delivered as ordered and on time."
"Great skis!
Thanks
your survey will not let me choose "don't know" about return service"
"I was very pleased with the service that Gear West provided. I live in Idaho and was able to speak to the owner on the phone who helped answer my questions about the product I was looking at. She pointed me in the right direction and I was able to pick out a pair of skis, bindings, and get the skis waxed at a reasonable price. The staff emailed me in a timely fashion with questions in order to mount my bindings. The product was delivered to my house in a timely fashion as well. So far I have been happy with my skate skis. I will be referring Gear West to others. "
"I called ahead to inquire about the proper boots for the bindings on our skis. It ended up that our bindings were outdated. The gentleman I spoke with helped me pick out bindings & the correct boots. Everything came very quickly & works great!"
"I needed a specific pair of x-c ski boots, the size of which was not available locally.
I looked online and found the size I needed at Gear West. I ordered my ski boots which were promptly shipped, for free, for $10 less than I had purchased them locally."
"Thanks to Gear West for shipping my clothing order. The whole process was easy. An even bigger thanks for the free Birkie entry that came with it! It will be my first time at the Birkie so I chose to do the Kortelopet but since the race was already full and closed, this free entry was a nice surprise."
"I ordered a pair of Atomic Redster Skintec skis. I exactly what I wanted and Gear West fulfilled my order to my complete satisfaction. I have skied about 30k on them and they perform just as I wanted."