"They cut them to the cm's I asked for. The order was processed so quick I couldn't believe it. Totally impressed nice job Gear West!"
"Exactly what I needed at an even better price. Shipping was quick!"
"Got the shoes I ordered and my son loved them. Look forward to ordering more in the future."
"The gear arrived quickly and everything was as it should be."
"I got the Fischer ultralite for a starter ski. Have done a lot of alpine, some cross country. Took them out as soon as I got them and really enjoyed the ride. I think this will be a great outdoor exercise to help me get thru the winter. Gear West gives wonderful service- good talks and advice on the phone, and full installation of bindings. Thanks for your service. Be blessed today."
"Everything was exactly as advertised and delivered when I was told it would be. I have been looking for that exact shoe in color and style for the last 3 years. I finally found them at a great price. I will definitely be back. Thank you for a great buying experience.
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"Great service and selection, very helpful with the order."
"Exactly what I was expecting, and it came quickly."
"Hectic holiday shopping resulted in my order being sold out. They matched the price on another product and gave me free shipping. As always, fantastic costumer service!"
"There were a couple of obstacles in the process. One of which was caused by my fat fingers during the order entry process, the other due to an inventory discrepancy. The customer service team were polite and efficient in getting the order fixed and processed correctly. They also did a great job following up with the status of the order & correction status."
"Very fast response. Had the bindings mounted and the skis shipped the same day I ordered!"
"Got informative answers on all questions and then promptly received ordered products."
"I ordered a pair of cross country ski boots, but when they arrived it was clear that had been perviously used. The lugs were scratched and dirty and there was a large scuff on the toe. I decided to keep the boots since I have plans to ski this week and needed them, and Gear West refunded part of the cost, but I was very disappointed and wouldn't have ordered them if I'd known that they weren't in a new condition as advertised."
"Great deal, super-fast shipping! I'll be buying from Gear West again."
"It took a long time to get here because of the extreme weather this season, which was not their fault, but they also send the wrong product. I ordered a 4-ski bag and they sent a 2-ski bag.
I called and was told the staff I needed to talk to had left for the day, and was given a time to call the next day. I called the next day at that time, and nobody answered. I'm waiting to see if anyone responds to my email."