ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.64/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2018-10-23

UC591615075MY

"Very good serviço off Jennifer
Customer Service Representative
Geekbuying
"


Verified
4/5

2018-10-23

Bought product which didn't work, got fast service and refund

"I bought earphones that didn't work. Customer service responded within a couple days and offered a refund. "


Verified
5/5

2018-10-23

Good prices and the best customer service I've had so far

"This company has competitive prices and their customer service is excellent, they respond very fast and are always helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-10-23

gekkbuying una tienda muy confiable

"una atencion de servicio al cliente muy buena, llevo mas de 20 compras en gekkbuying sin ningun problema, siempre recomiendo pagar con paypal.
lo mejor de todo es que en compras de 20 dolares en adelante son con envio gratis con seguimiento muy rapido.

hice la compra de un mi8 de 128 GB con el Order Number: 4727979 ,la persona que me atendio fue muy util y amable para la compra.
la recomiendo Agent Service02.




"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-22

Good Service

"Good expreience. Courteous and quick service in answering my questions. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2018-10-22

Item was not in stock

"I have ordered a phone Blackview BV9500 colour green, on the 21.09, after a week I have asked about tracking, then I got an information that my phone can be sent after 13.10 because they item it's not available... I said ok I'll wait, but after 13.10 I have asked again what is going on with my delivery and then they said that I have to wait one week more?! Till 26.10. Taht was enough. I asked for cancel my order and money return. I've got my money fast ( in two days). Contact with support was nice and fast, anyway I'm a bit disappointed. "


Rep reply posted 2018-10-23
A rep from GeekBuying, Geekbuying.com, has responded:

“Apologize for spending much time waiting your order. Geekbuying items have varying processing times based on their warehouse location and stock availability. The full refund had been provided already and please kindly check your email for more details. Sorry again.Regards, GeekBuying”


Verified
5/5

2018-10-22

Very good and friendly support,

"Geekbuying is best web store to buy every"Geek"things from China!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-25

Good customer service

"I recently ordered some spare parts from geekbuying.com. But unfortunately my packet was lost during the transit from shipping company.

Now the best part, I asked the customer care to refund my amount and within few minutes they initiated the refund.

Really appreciate..
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-22

4715409

"Im very happy with product and quality of product,site and support.Sure that i will buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-22

recommended

"My experience was amazing, the service is very fast, communication 100%, always fast response, fully recommended"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-21

Great shopping experience

"I ordered an electric scooter from this store and I got it earlier than expected! The product is great and I safely paid via PayPal. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-10-20

Good sevice, trustworthy shop

"Order 4699257

That was my first overseas shopping. I'm happy, that I took the plunge.

As Newbie in terms of China shops I needed a bit of support: Jennifer and Jenny from Geekbuying helped me a lot. Now I'm ready to manage my next order by myself. Thank you. :)

The product arrived in good shape and well packed.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

b2s
Verified
5/5

2018-10-20

Great site & Excellent customer service

"Excellent customer service, I received a refund after the mail lost the package."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-20

All good

"This was my first time buying at GeekBuying and it was a good experience. I ask for some help and Jennifer of customer service helped me to solve my doubt. I'll definitly will buy again at GeekBuying"


Verified
5/5

2018-10-19

Good feeling with Geekbuying

"Two years ago I began to buy Xiaomi mobile phone , and they did not put alternative Rom on their product.
So I stay with them
good price good service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges