ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.40/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.51/5
Customer service:
4.59/5
Return/Replacement policy:
4.57/5

Verified
5/5

2023-02-03

excellent service

"would highly recommend very informative"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-08
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback, we really appreciate it!”


Verified
5/5

2023-02-01

Excellent service

"Alex was very knowledgable and professional. I appreciated his advice "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-02-02
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments, we appreciate the feedback!”


Verified
5/5

2023-01-31

Computer Help

"Damien was very nice and arrived on time. Unfortunately my chromebook could not be fixed however he was nice enough to give me a few alternative option's. So pleased with the overall experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-03-30
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the feedback, glad we could give you some options moving forward!”


Verified Geeks2U Shopper
Verified
5/5

2023-01-31

Thank you

"Thanks to Jatinder for getting our system up and running when no one else was helping us."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-03-30
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the feedback, glad we could help!”


Verified
5/5

2023-01-30

FRIENDLY AND ON TIME

"Geeks2U provide a very friendly and professional service. I have used them twice now and both times our technician has been informative and friendly. They arrive on time and have an abundance of knowledge. Very happy to know they are only a call away if I need them :-)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-02-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the feeback Maureen! Delighted we could assist!”


Verified
5/5

2023-01-25

Relax-Help is on it's way

"I have always called on Geeks2U when my computer is playing up. They are reliable and their service visits have always been on time "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-01-25

Geeks2U

"This was my first experience with Geeks2U. I was delighted with Tanuwijaya's work. He was punctual and polite. Most importantly he was technically skilled and persisted until he solved my problems "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-01-24

Prompt service

"Dealings wth this company has been very satisfactory, from initial phone call, to prompt and efficient service. Would definately use this mobile service again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified Geeks2U Shopper
Verified
5/5

2023-01-20

Satisfied customer

"Extremely satisfied with the service I received from Peter. Apart from resolving the issue, he went above and beyond. I sincerely hope I could get him the next time I ask for a service."


Verified
5/5

2023-01-18

Helpful and competent service

"Daniel was helpful, knowledgeable and quickly solved my long-running, time consuming calendar syncing problem. Plus, within the minimum callout time, he advised me on another solution that will save me $63 a month on an unnecessary subscription!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-01-16

Booking was relatively quick and within the timeline I needed. Very competitively priced compared to others too!

"I highly recommend Geeks2U. Having not utilized this service before I was a little apprehensive. However after a little research found Geeks2U competitively priced and booking time frame given was the next day. Overjoyed as it was Xmas week and others were a week or two out to book!
Technician was promptly on time, courteous, professional, highly experienced and efficient. Would definitely recommend Geeks2U and specifically ask for Thomas. He is a pleasure to deal with and an absolute asset to the company!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-01-23
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much, so glad we could help!”


Verified
5/5

2023-01-11

Geeks any time

"Excellent service with friendly technician to talk to about my problem"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-01-09

Had a server problem.

"Contacted Geeks 2 you and received a quick response. Next day a clean cut well dressed man called Kennan arrived and sorted the problem. We later had a glitch and he came back Gratis to check. Good PR for Geeks 2 you. I can recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-01-12
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback! Glad we could help.”


Verified
5/5

2022-09-19

Geeks2U always solves my computer problems!

"I have used Geeks2U three times in the last six months and the guys they sent out have diagnosed my computer problems quickly and solved them with full explanations to me. I would recommend Geeks2U to anyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-10-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments! Glad we could assist. ”


Verified
5/5

2023-01-03

My experience with Geeks2U

"The ordering process was simple and quick. The technician, Keith, arrived at the appointed time, and quickly determined what my difficulties and requirements were. He provided simple to understand solutions and I am very satisfied with final result. I would recommend your company, and particularly Keith, to anyone who asks. Wayne."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-01-12
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback about the service and our technician. We really appreciate it Wayne!”