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Product & services pricing
4.29/5
Chance of future purchase:
4.63/5
Shipping & packaging:
4.62/5
Customer service:
4.66/5
Return/Replacement policy:
4.69/5

Verified
5/5

2024-09-10

Absolutely satisfied with the service

"I am able now to use my new Ipad"

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Rep reply posted 2024-09-10
A rep from Geeks2U, Geeks2U, has responded:

“Thank you! I'm pleased we were able to get your iPad sorted!”


Verified
5/5

2024-09-07

LEGENDS

"Technician Jason had a fantastic attitude towards the tasks put to him. Was clear and easy to understand. Got everything working in just 2hrs. Jason your a STAR"

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Rep reply posted 2024-09-08
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your feedback! I'll be sure to pass it on to Jason for you”


Verified
5/5

2024-09-06

Prompt, efficient and friendly

"I had a problem on Friday morning and rang Geeks 2U. I got booked in for that day and got the problem fixed. Peter was very helpful and knowledgeable. From the booking with Elysse to the resolution of the problem, all went very smoothly."

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Rep reply posted 2024-09-08
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'll be sure to pass it on to Elysse and Peter!”


Verified
5/5

2024-09-04

Very helpful and easy to deal with

"Our email was hacked and we couldn’t receive emails. Geeks2U sent Abel to us and he was wonderful - he rang the email company, waited patiently on hold while he checked other settings on the computer then cleaned up what the hacker had set up and sorted it all out. We are now receiving emails again and everything is more secure."

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Rep reply posted 2024-09-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback. I'm so pleased Abel was able to help, and we'd be more than happy to have him back out to you if you require assistance in the future”


Verified Geeks2U Shopper
Verified
5/5

2024-09-02

Peace of Mind Restored!!!!

"The Geek Technician arrived on time and was very focussed on the tasks I requested of him. He was thorough about checking that the tasks were completed properly and was very patient with explanations of items that I required clarification of. I experienced some difficulties the next day with opening and connecting through my browser, which we had thought was working properly but was unable to check thoroughly before the Geek Technician left because of a backup uploading. However, when I followed up with Geeks2U, the Technician called me and was able to successfully complete the 'fix' online. I have 'peace of mind' now thanks to Geeks2U. "

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Rep reply posted 2024-09-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm so pleased we were able to help!”


Verified
4/5

2024-08-31

Aftermath of Scamming

"Excellent- examined both of my computers and removed malware and any other suspect programmes. Helpful advice on setting up systems to reduce the likelihood of ever been scammed and hacked again."

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Rep reply posted 2024-09-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm so pleased to hear we were able to help”


Verified
5/5

2024-08-29

Polite and Prompt

"Arrived in window provide,and fixed problem with out fuss."

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Rep reply posted 2024-08-30
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear you had a positive experience with us! Thank you for your feedback!”


Verified
5/5

2024-08-29

er. The technician was very proficient and punctual. He ascertained the problem within a minute. So all good! Thank you

"I was very happy with the service the technician provided. Please see review title."

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Rep reply posted 2024-08-30
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback. I'm so pleased we could help!”


Verified
5/5

2024-08-27

Email issues resolved

"Peter was able to resolve all of our email issues. He was effective with his time and I believe we got good value. Peter has a polite manner and he was able to answer all our questions."

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Rep reply posted 2024-08-27
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'll be sure to pass it on to Peter!”


Verified
5/5

2024-08-27

V ery happy

" Excellent. Was approachable and communicative and on time both days. Computer seems fine now. Thank you.See above."

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Rep reply posted 2024-08-27
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! We really appreciate it”


Verified Geeks2U Shopper
Verified
4/5

2024-08-25

Downloading with Omar

"Omar was pleasant, on time, precise and I understood all that he showed me. Overall a very satisfying experience.
"

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Rep reply posted 2024-08-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'll be sure to pass it on to Omar!”


Verified
5/5

2024-08-25

Knight in Shining Armour to the Rescue. Excellent.

"Our tech Azim was great. We had 'Geeks' booked in for 2 jobs. He was with us for over 2 hours. Azim was extremely knowledgeable and also very patient and helpful. I'd dug a hole for myself with passwords and codes that wouldn't work. Azim patiently sorted through the mess and reinstalled apps when necessary. The second job was setting up my partner's new laptop. All jobs completed with patience and good nature."

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Rep reply posted 2024-08-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we really appreciate it!
We'd be more than happy to get Azim back out to you if you need help again in the future.”


Verified
5/5

2024-08-23

Scanned PC and Phone

"Mathew did the job very efficiently and very quickly. I was very happy with the result."


Rep reply posted 2024-08-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased to hear Matthew was able to help”


Verified
5/5

2024-08-21

Geeks 2 You is top notch!

"Eleanora was absolutely wonderful! She was knowledgable, respectful and determined to help me. If I need their services again, I would like her to be the person allocated to me if that's possible!"

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Rep reply posted 2024-08-21
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'll be sure to pass it on to Eleanora!
We'd be more than happy to get her back out to you, just request her as your technician when you make your next booking.”


Verified
5/5

2024-08-20

Great Service

"A technician was at my home office within 3 hours of my call. He was friendly, efficient and able to explain things in a way I understood. He ensured everything was working before he left and he solved my printer issue and my problems with the internet. I was very impressed and would use him again."

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Rep reply posted 2024-08-20
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we really appreciate it!
We'd be more than happy to get the same tech out to you again in the future, just request them when you make your next booking.”