"We ordered some relief valves for our down boilers and this company really came through for us."

"I recently ordered a few parts from Gekko, Inc. that I needed to complete a project. I placed the order online and had no issues placing my order. The trouble started when I was trying to track down my order. I waited about a week and never got a response that my order shipped, so I contacted customer support. At that point I was told my items were out of stock and the price went up. Gekko, never reached out to me to tell me any of this . I had to find out when I went digging. They had already charged my credit card for the original amount and were unwilling to honor it. Since I needed the parts, I had to pay the new price, which they still took about a week to ship. Their customer service was terrible, and unwilling to help. Had I not reached out, I doubt I would have ever heard about my order. I will never order from Gekko, Inc. again. "

"Great experience, friendly customer support"

"Honestly, getting a response was like pulling teeth. The order was late. There's nothing positive I can say. Will not use again."

"Good and fast service most of the time.
I really liked their discount coupon they sent me.
We don't have any reason to look for another supplier at this time.
Thank you,"

"Long delivery times, vague and limited updates on shipping status."

"How to find parts at a fare price and shipped very quickly. What more can you ask for :)"

"They did not have the product in stock. The long lead time was a deal breaker for me. I will look elsewhere next time. "

"You do carry what I need, however you never carry stock and it adds extra days to a week before my order ships which slows down my work. That is why the rating of somewhat satisfied otherwise service and help is outstanding."

"They are very fast in answering the mail and handeling of the order.
The price is fair and very clear including costs for delivery."