"This was my first time shopping with GentechPC and it was a very easy and enjoyable experience.

From the get-go, the website is no-frills and finding the right laptop for me was simple. I was looking for something high end and I could filter what I was looking for by the GPU type (something that is surprisingly difficult on other websites. On top of this, GentechPC also offers a variety of free and custom upgrades that can improve the performance, longevity, or accessibility of a laptop. One example is a free dead pixel warranty that I was able to select for free, something that isn't even available in many larger stores. Repasting is something else they offer. Many amazing TIM upgrades options are free (Conductonaut, Kryonaut, CL Liquid Ultra). The best part about this is that since GentechPC is an official reseller, none of these upgrades will void the manufacturer's warranty.

Of course, I had a question regarding some of the free cooling upgrades (how it would be applied, what it would do to my warranty, how long it would take), so I inquired about it through email. Ken replied very promptly and took his time to explain how each upgrade is applied and which ones would be right for me. A few days later he also helped me switch out my pre-order to a different model entirely because I was interested in another feature on a newly released model. This is excellent customer service that I didn't experience elsewhere.

For all this good service, one would expect the laptop to be marked up. GentechPC is one of the only laptop resellers that I know of that does not mark up the price at all compared to the big box stores and manufacturer's website price. In my case, the pre-order of a newly released model, the price was exactly the same (even with the free upgrades included). I also saw a discount for using cash to pay, as well as for being a student or military member although I didn't qualify for any of these.

I received my laptop two days ago (Zephyrus Duo 16 RTX 4090) and I've been benchmarking it rigorously. All the features are working and the performance of the hardware has been amazing! I loved working with Ken and one day when my laptop needs to be replaced, I'm definitely coming back to GentechPC."

"Back in 2014 I had the opportunity to visit some friends in NY and since I'm not a US resident, this immediately triggered an idea to kill two birds with a stone: I decided to replace my old laptop with a fresh one. After some research I have arrived on Gentech's website (Gentechpc.com) and was amazed by the options, prices and the general premise of having a high end machine without going bankrupt.

I've decided about the purchase very close to my travel date and requested a speed build to make sure I can pick up the laptop during my 9 days stay in NY. Not only did Gentech fulfill the order as promised but guess what, I'm writing this review from the very same laptop. It works just as fine as it did on the first day, this machine has been the most reliable electronic device I have ever owned (I had about 10-11 PCs/laptops beforehand) and if the opportunity would arise again for a trip to the US, I would reach out to them without hesitation to refresh my gear (and pass on this trusty device to my son). "

"I'm so happy with my purchase! The laptop is awesome. Ken is great to work with and very knowledgeable and responsive. I'll definitely buy from Gentech again! Great company and incredible customer service!"

"Excellent customer experience , I recommend the company to everyone."

"Vale tiempo la espera. Yo esperé alrededor de un mes por mi asus rog strix g17 (2021), ryzen 9 5900hx, RTX 3070. Su trabajo es impecable y mas que todo sus precios son muy competitivos.
"

"Ken is amazing and I highly recommend GenTechPC for everyone. The configuration process was easy, the prices were competitive and only get better with the more customization you do. Even in the highly-uncertain 2021 PC buying environment, I was able to get regular updates for shipping dates, status and parts availably questions. Great experience, amazing laptop and equally great customer service. Be confident about ordering from them! Great experience and love my Strix Scar 17'' 2021 Ryzen laptop. :)"

"Good company. Might purchase from again."

"Ordered a customized GP75 and (probably) just as they finished it, I applied for cancellation because I found out about huge taxes on import (and forgot about the US Layout..). Ken was very friendly in conversations and the order was promptly cancelled and my money refunded. All in all, a great experience and I'd only buy from them if I was in US!"

"I just received my Clevo/Sager product and the customization is flawless. Good interraction with Ken too. Overall, loves what they do. "

"*write something about your experience shopping at GenTechPC*"

"I ordered the MSI GS75 Stealth-202 with 2080 Max-Q GPU from GenTech PC, and I loved EVERYTHING about the experience. I was able to customize the laptop extensively, to give it 32 GB of RAM, a second Samsung 512 GB SSD, Kryonaut Thermal Paste, Fujipoly Thermal Pads, etc., all for only ~$300 more than the base model price from competing vendors like Amazon or Newegg.

I am so satisfied with my purchase, and plan on coming back to GenTech whenever I upgrade this laptop to a new model. In particular, I loved working with Ken, the GenTech PC customer service rep. He was prompt with replies to my delivery questions, and tirelessly helped me when I had trouble getting the Nvidia game codes that came with my GPU. All around, this was a spectacular custom laptop and customer service experience."

"I ordered the MSI GS65-025 and upgraded everything to a premium spec. Went for 32GB of 3200MHZ Ripjaws RAM, 2x 1TB Samsung 970 EVOs in Raid 0, Liquid Metal for the CPU and GPU and Fuji Poly pads, Microsoft Office 2016 and a few others. It was in build for about two weeks. It arrived in mint condition. No stability issues and everything specified was installed professionally. Ken was great - I had a few questions on the system and he was there every step of the way and I am very happy with the service and the product. Overall the MSI GS65 strikes an optimal combination of performance, battery life, build quality and SSD storage options.

A few things to note... MSI GS65 dont support 3200MHZ RAM so save some $$$s and go for the 2400MHZ modules. Also for the best performance undervolt -140MV using Intel XTU and step up the turbo boost period to 48s and the turbo boost power max to 65W. This will unleash the beast and get the most value out of the liquid metal and fuji poly mods. I consistently get 1225-1235 on Cinebench R15 multi core scores. The GPU also runs very cool. You can set Afterburner to +230MHZ on the core clock and +500MHZ on the memory clock and get stable performance and safe temperatures across multiple benchmarks and games. On the Intel RST Raid 0 configuration, the controller has a fair bit of overhead. I can get sequential read/ writes of about 3400 MBs from the array which is better than a single drive on writes but random read / writes shows limited improvement and lower scores on sequential queue depth tests. Also note the Intel RST controller operates over the DMI and there is only a single channel of PCIEx4 bandwidth shared by both drives which effectively cuts the link speed in half for a total bandwidth of 4 Gbs. If you use the AHCI setup you will get PCIe x4 bandwidth for each drive. I do notice much better overall performance with the AHCI setup with the exception of sequential writes. "

"I ordered the MSI GS65 to be shipped overseas - it arrived in perfect condition. The team even took some extra time to make sure everything was working perfectly, so I really appreciate it. Even my cat loves the laptop and likes to sit on it while I'm on it as well. Superb customer service!"

"*insert great review describing the fantastic service and treatment i received*"

"I preordered on Apr 10th 2018 the ASUS Zephyrus GM501GS and made some customization on their website. Before the order I had compared quite a few other sellers, and found Gentecpc's pricing is most appealing to me. The laptop was dispatched within about 5 days after their reciept from ASUS. The parcel arrived intact, considering the fact that it traveled from U.S. to France twice and France to U.S. once, I think one should not worry about their packaging. The customization is decent, especially the repasting, it's fantastic. I chose the thermal grizzly kryonaut, and paid barely nothing (Ok, $0.01 to be honest) because it was on spring sale at that time. I used AIDA64 and FURMARKER to stress-test it. 71℃ (@70W, 4 Cores 3.5 GHz and 2 cores 3.6 GHz) CPU stress only, 70℃ (@110W) GPU only. When stressed simutaneously, CPU could reach 75℃ (@45W, 4 cores 3.0 GHz and 2 cores 3.1 GHz) and GPU remained 70℃ (@110W). Compared with the factory pasting, it's really an amazing job.
As I live in France, the laptop was mailed to me first time by USPS, which is good. But after entering the French territory, it was handled by Chronopost, who finally ruined the delivery after extended delay. The parcel was returned and re-sent via UPS for the second time. During this time, I've contacted their customer service several times, each time is the guy named Ken who answered my phone call. He was nice and patient, answered every of my questions and helped me smoothed out the delivery problem.
I strongly recommend to at least pay a visit to their website if you are planning to buy a new laptop, it would be very likely that you get a great product and also great service from them."