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4 reviews
5.00 / 5


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Product & services pricing
0.00/5
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Return/Replacement policy:
0.00/5
Verified
5/5

2008-05-18

"Was looking for an unusual cable, found two places that had it. GNS was a third of the cost for the exact same cable as the other place. Ordering was simple and straight forward, received e-mail order confirmation promptly. Item was well packed, and shipped that day. Only downside was I never received a FedEx tracking number, that would have been nice. All in all, I'm pleased with the service I received, and would not hesitate to order from them again."

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Verified
5/5

2005-02-11

"This company has a great service and technical knowledge.
I bough memory but it did not work in my motherboard.
They send me new memory helped me with debugging the problem, even with the components that I did not buy from them.
At the end it turned out that the Asus motherboard was defective and not the memory.
Thanks to their help my problem was found and solved. The extra memory was returned end refunded (minus shipping cost off course).
It was great working with them and I would buy definitely again with this company.
"

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Is easy to do business with
Is trustworthy
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Is committed to quality products and services
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Verified
5/5

2004-04-05

"Excellent Company. Very Helpful on technical as well as customer service issues. Excellent Warranty policies. Had a problem with a CD R/RW Drive and they sent new software for free without charge for even shipping! Very unusual for an online reseller! Always polite and responsive to my needs. willing to hold order until payment received, Etc. Overall an excellent compy to do business with, regardless of the size or frequecy of your orders.

Sincerely,

Dennis L. Aalid
Tax Consultant(EA)
A.C.A.T.S.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-05-05

"Excellent store. I was going on a cruise about 2 days after ordering and wanted to have the equipment (motherboard, cpu, case) when I arrived home. I requested that they put off shipping it until 3 days before the cruise's end - and sure enough it was there when I got home.
The order process was excellent. The sales person was very helpful (this was before you could order at their site). Although the motherboard I ordered is a piece of junk (literally) and I am getting ready for a new board (not the stores fault. I was not knowledgable in that area at the time and got lucky that board even worked) I was very pleased doing business with them.
I found them because I had won an auction on eBay for a PCI tnt2 video card (i needed one for a pci-less board) and won it for about $40. I was quite pleased with them there, and ended up buying a motherboard from them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability