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Verified
5/5

2010-12-07

"I have orded from Genesis Technololgies several times. Every time all works just fine. It has never been any problem. "

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Verified
5/5

2010-12-06

"The service was outstanding, the software was delivered when expected and I had some technical issues and was given great assistance. Two day later my PC crashed and I purchased a IMAC and your tech helped me with obtaining new software for the Imac.Thank you Genesis!!!"

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Verified
5/5

2009-02-21

"I ordered the education edition of a software product on February 16. The order was immediately confirmed by e-mail that included an order number and a message to complete current academic documentation which I had faxed at the time I ordered the product on line. The software was delivered on February 20 . . . excellent service. The web site for Genesis-Technologies (The Software Store for Education) does not have provision for looking at order status. However, there is contact information including a mailing address, telephone and e-mail address—none of which I needed given the fast service from Genesis-Technologies. I would not hesitate to order again from this company."

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Verified
5/5

2006-07-16

"Very pleased! Prompt shipping and no problems what so ever. Send in info for student discount and got the email the next day notifying that the info was received and the item was shipped out. Everything came as described so I'm satisfied."

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Verified
5/5

2005-08-14

"Best Online Buying experience ever!!! Coming from a frequent online shopper that is saying something! Amazingly low prices...couldn't find a better deal on the internet, and what professionalism!!! Before ordering, I wasn't too sure about certain product features, so I called them, someone picked up the phone on the second ring, and were very polite and knowledgeable, and answered all my questions! DEFINITELY Recommend it!!! I have already told my friends about it! Keep up the good work! Will be back soon!!!"

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Ability to determine if a product was in-stock real time
Ease of checking order status
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Being updated on the exact date the delivery was sent
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Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
Making decisions on their own
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Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
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Verified
5/5

2005-08-08

"Very prompt service and price of product ordered was best of about 11 different sites I went to. Ordered software on a Wednesday and recieved it 2 days later, on Friday. Will order from them again and tell my friends too. "

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Likelihood of customers making future purchases
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Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Overall customer service
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Verified
5/5

2005-08-01

"I purchased the Pinnacle Systems Studio 9.0 Plus Video Toolkit and was very satisfied with my experience with Genesis Technologies. They were very professional and knowledgeable. And quick; the software was shipped within 24 hours from the time I placed the order. I would definitely recommend them to others!


"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
N/A
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
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Verified
5/5

2005-07-06

"Terrific find on the web for students and teachers. They have hard to find products that students need -- and they offer great student discounts. Nice web site. Quick order processing and delivery through UPS. Will definitely recommend them to other students."

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Verified
5/5

2003-11-06

"I purchased a a Wacom Intuos2 tablet from this
company on Monday, and Wednesday afternoon it was
delivered to my door via UPS 2nd day air.

My card was not "automatically" billed authorized] until the order ws actually processed later in the day, at which time billing info was sent to the shipper. Within less than 3 hours of my card being authorized, I had an email from UPS with the tracking info.

Newegg also had this item in stock ( I checked there first ) but at a savings of $35.00, by the time shipping was figured in - and that's compared to Newegg's bottom line with FedEx saver shipping - I must say that I was quite impressed with the pricing - and this is =not= the student price scedule - this is a 'non-restricted item' (Most of their items are available for sale to qualifying faculty, staff or students of educational institutions only).

This is not your 'average' retailer.
I would recommend them for your educational/productivity needs.
"

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Is consumer focused
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
Ease of checking order status
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Overall customer service
Customer service making decisions on their own
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Customer service being trustworthy
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Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service resolving problems
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Overall web site
Web site being easy to use
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