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Product & services pricing
3.82/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-07-20

Very fast, efficient service.

"I placed my order on a Friday afternoon and received it the following Monday morning. Very fast service."

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Verified
1/5

2024-07-20

Questionable site.

"I had to pay $22 for a return. "

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Verified
1/5

2024-07-20

I feel scammed !

"I ordered parts using my refrigerator model number, the wrong parts came when I tried to return them to the company after being on the the phone three time for up to 40 minutes ,they said take pics of the stuff and they would send me a return label. Well I never received a return label or a refund "

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Verified
5/5

2024-07-19

Great source for parts

"I have had a home repair buisiness for 24 years and when I need good parts at a good price I always start here"

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Verified
5/5

2024-07-19

Excelent service and genuine parts

"Fast shipping and competitive pricing"

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Verified
5/5

2024-07-19

I only ordred 1 part but got 2!

"Fine, but installer needed help!"


Verified
5/5

2024-07-19

The part was the correct one and delivered quickly

"Easy to obtain and ordered "

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Verified
2/5

2024-07-19

Part was damaged

"I received the part on time. It was exactly what I needed but when I opened the two boxes( which were not damaged in anyway) I took the lid out and it had a hairline crack in the middle of the frame which was where my other one broke. Please send me a new part and pick this one up. "

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Verified
5/5

2024-07-19

Just what I expected!

"Thank you for listing the part accurately. It is just what was needed to replace the 24 year old part."

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Verified
5/5

2024-07-19

great website and fast shipping.

"It was very easy to find, order, and get the product."

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Verified
5/5

2024-07-19

Thankful to be able to obtain parts

"Nice website. I'm thankful that I was able to find the part I needed. I think the part is way over priced, but then again beggars can't be choosers. All in all, it was a good experience. "

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Verified
4/5

2024-07-19

I've used GRP...

"I used GRP once prior to this most recent purchase. I was pleased with that experience so I returned for another DIY repair. The item received worked as described but I could have purchased it $10.00 cheaper at one other online business. But because of my previous experience, I went with GRP. Also, the shipping was slower than what is expected in today’s environment… this why I rated 4 of 5. I will return for any further repair purchases."

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Verified
5/5

2024-07-18

Perfect replacement and on time arrival

"Part I ordered fitted perfectly . Installed it within 5 mins . Looks like the original. Delivery was as stated when I placed the order. "

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Verified
5/5

2024-07-18

Whirlpool replacement ice maker

"Whirlpool replacement ice maker "fit like a glove"! Could not believe that it was delivered the very next day! Many Thanks! "

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Verified
5/5

2024-07-18

Quick shipping

"Part arrived quick and installed correct, working fine. Thank you"

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