"Speedy delivery and part worked perfectly"
"Ordered on Tuesday and received on Thursday. Saved a huge wait time quoted from a local store. Thanks!"
"As a DIY homeowner, I fixed my microwave with the right part from Genuine Replacement Part (GRP) website. They confirmed the part number and shipped it fast. It came early and fit perfectly. My microwave works better now. I recommend GRP.
I wasted time looking for parts locally. It was frustrating and hard, even in a major metropolitan area. Had I gone straight to GRP I would have been up and working in half the time.
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"I ordered from this site because it says it will deliver in 2 business days, it has been a week and it is still not delivered. "
"Good service, part works good."
"Part got here on time and fix my washer "
"Received my order box both outer and inner are smashed also sign of collateral with actual part I immediately contacted the company now they want pictures for this picture for I have already sent pictures not going to play the ring around the circle BS "
"Sent wrong part. Fields on packing slip were blank. No way to return."
"The hose barely reached the **** it slipped over at each end."
"Sent parts in two deliveries. One delivery was shorted 3 parts.
Email after email. Basically I felt like they were calling me a liar.
First email stated the parts were ordered in two parts (correct).
First package parts correct.
Second package parts quantity was wrong and the crap started from there.
Still don’t have my missing parts.
Don’t think I will be ordering from this company again."
"Replacement part arrived promptly. I was very happy."
"I have needed a top shelf for my freezer forever. I bought the freezer new at a shop that sells slightly damaged items, I wondered for several years why the top of the upright freezer was so deep. Finally I used up most of the items on the top, and realized that there was a place where a missing shelf should be. I looked online at Replacement Parts, but all I saw listed was a bottom shelf. I called the number and the lady who answered checked her diagram of my freezer, and told me the part they had was the part I needed, so I ordered it. It came very quickly and it is perfect. My only regret is I did not figure this out and order this replacement shelf a few years ago."
"Great service and delivered fast. Inexpensive and quality part to use in my fridge when the shelf broke. Looked identical to the part we had and appreciated the drawings in the online write up to verify that it was the exact piece I needed.
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"I had good customer service help in finding the parts I needed for my refrigerator. Unfortunately, one of the parts was not correct, but that seems to be more likely some discrepancy between the manual and the refrigerator itself. Unfortunately the part was less than $30 so I can't exchange it. "
"Quick and accurate , very pleased "