ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
1/5

2024-07-15

Meaningless customer service

"They sent the wrong part. They make you feel like it was your error. They require photos , after you send the photos they say they cannot accept them. I really question the validity of this supplier."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-07-15

Stripped parts

"Stripped parts on an OME GE Reverse Osmosis base for a faucet. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-15

Great company

"Had factory part at fraction of the cost and fast shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-07-15

The part diagram is deceiving

"I got the wrong part do to deceiving diagrams now I am forced to pay to send back. Horrible!"


Verified
5/5

2024-07-14

Genuine Replacement Part, Arrived in New Condition, Shipped Quickly

"Was easy to search for the exact product I needed. Shipped quickly. The part was in excellent, new condition when it arrived. I had to research how to install myself first, but once arrived I had it installed and fixed my dishwasher problem in 15 minutes. Not an inexpensive part but their prices were very comparable to anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-14

"Everything as stated and fine"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-07-14

Awful Service

"Completely unorganized process for purchase of a simple part. Embarrassing. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-14

Customer Service rep was pleasant, helpful and efficient with merchandise information and ordering process.

"Excellent company customer service representative and abundant inventor"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-14

Dacor replacement part

"I needed a drive shaft auger for my icemaker, the one that was in there started to ‘round’ and would no longer release the ice. They sent the part out right away and I was back in business in a few days. 5 stars"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-14

Fast delivery

"Worked as stated, great job"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-14

Gas Range Knobs

"Excellent service. Received what I ordered. Quality product that fit. Will order again when needed."


Verified
5/5

2024-07-13

Maytag washer parts

"Parts were exactly as described and fit perfectly in my older model Maytag washer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-07-13

Know your inventory

"I placed an order. I paid for it. I got an email two days later saying that the item was back ordered with no visibility about restocking. I was refunded. An hour later I got an email saying it was back in stock. Really frustrating. "


Verified
5/5

2024-07-13

GE Profile Ice dispenser

"Excellent service. A+++++"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-13

Satisfied Customer Here

"Ordered an LG crisper drawer cover, got it a reasonable time and got it for a reasonable price!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges